Enforcement Officer

Kronofogdemyndigheten · Full-time

Bultgatan 14, Sundsvall, Sweden

A job that truly matters! With us, you contribute to a well-functioning society for the public and businesses. About the Job As an Enforcement Officer, you will primarily work with deciding on appropriate measures to regulate debts. To prevent people from ending up in serious debt, contact with customers, employers, and other authorities becomes an important part of your work. Your role is to be the neutral party that helps both those who haven't been paid and those who need to pay. You investigate assets, make decisions about appropriate enforcement measures of varying scope and complexity. This means you analyze and assess different types of documentation. You request supplementary information via phone, email, and mail in contact with various parties. With the support of laws and regulations, you assess the documentation and make decisions. The cases you handle require legal certainty, speed, and efficiency while maintaining quality. You will undergo internal training for six months where practical work alternates with theory, and you will also have a mentor who supports you initially. The training includes law, customer interaction, and communication skills. You will be part of a team that collectively takes responsibility for results, planning, and work distribution. Everyone who works at Kronofogden contributes to the fight against crime. Your work tasks include identifying and preventing attempted criminal activity and reporting suspected crimes to other authorities. As an officer, you might for example alert other authorities if someone is receiving benefits on incorrect grounds. This can result in you helping to stop incorrect payments from the welfare system. About You As an employee at Kronofogden, you are expected to live up to our employee policy. You take initiative, are engaged, and take responsibility for reaching goals. You contribute to the organization's development and help your colleagues succeed. You treat others with respect, kindness, listen actively, and show a positive attitude. You work results-oriented, show decisiveness, and work focused on what needs to be accomplished. You are stable and trustworthy when meeting with people in vulnerable situations. You communicate easily and are pedagogical when working with customers. You have analytical ability, meaning you see connections and find the most effective solution. You adapt to circumstances and the changes that occur. Your Qualifications: Final grades from upper secondary education 1 year of work experience in administrative or case-handling work within the last three years Good ability to express yourself orally and in writing in Swedish It is desirable that you have current and relevant work experience with similar tasks. About Us Kronofogden is a state authority with an important mission. We work closely with people in vulnerable situations. We help those who haven't been paid and guide those who need to pay. We provide citizens and businesses with information and good service so they can make long-term and sustainable decisions. This requires knowledge, decisiveness, consideration, and courage. We contribute to a well-functioning society for the public and businesses – a society where debts and other claims are determined and collected in a legally secure manner. With us, you can count on challenging work tasks that are also developmental for you. When you leave work for the day, you can be sure that you have done something that truly matters – both for others and for you. Good to Know The employment is permanent and begins with a six-month probationary period. You will be employed as an Enforcement Officer. Kronofogden offers the possibility of remote work by agreement with your employer. Working for the state means you follow the government's core values. Special requirements are also placed on judgment, security awareness, and compliance with applicable laws. We will ask questions at interview about any previous criminal activity and shortcomings in previous employment. For final candidates, these questions will also be posed to references. We also gather information about debts registered with Kronofogden, bankruptcy, and business restrictions. Provided information is weighed in our overall assessment of your suitability for the position. An employment with us may involve placement in a security classification. A security clearance with registry check according to the Security Protection Act (2018:585) may therefore be conducted before a decision on employment. For some of our work tasks in security classification, Swedish citizenship is required. When you apply, you must enclose your CV. We do not use personal letters in our recruitment, so please do not include one in your application. Get to know us better by following us on LinkedIn and visiting our website. Welcome to submit your application by 2026-10-08! We cooperate with Skatteverket in our recruitment, which means that Skatteverket's HR department will handle your application. Kronofogden uses the government's framework agreement for job posting services. We therefore ask that you refrain from contacting us from job posting brokers or sales representatives.