Registration Officer

Kronofogdemyndigheten · Full-time

Malmbrogatan 13, Kalmar, Sweden

A job that truly matters! With us, you contribute to a well-functioning society for the public and businesses. About the Job As a registration officer, you primarily work with receiving, registering, and reviewing applications. Your work tasks vary in scope and complexity. You assess whether there are grounds supporting an application, register, report, and archive submissions. Your work includes extensive customer contact, both via email and telephone. You administer various cases, for example, sending compensation to crime victims and handling promissory notes. The cases you handle require legal certainty, speed, and efficiency. You will undergo internal training combining practical experience with theory, and you will also have a mentor. You are part of a section that collectively takes responsibility for results, planning, and work distribution. Registration operations are located at three offices in the country and collaborate daily on shared tasks. Everyone working at Kronofogden contributes to the work against crime. Your work includes identifying and preventing attempted criminal activity and notifying other authorities of suspected crimes. As a registration officer, you may, for example, discover and report incorrect population registration, which can result in helping to stop incorrect benefit payments from other authorities. The office is located in central Kalmar. About You As an employee at Kronofogden, you are expected to meet our employee standards. You take initiative, are engaged, and take responsibility for achieving goals. You contribute to operational development and help your colleagues succeed. You treat others with respect, kindness, listen actively, and show a positive attitude. You work results-oriented, demonstrate decisive action, and work focused on what needs to be achieved. You are stable and trustworthy when meeting people in vulnerable situations. You communicate easily and are pedagogical when interacting with customers. You have analytical ability, which means you see connections and find the most effective solution. You adapt to circumstances and changes that occur. Your Qualifications: - Secondary school diploma - 1 year of work experience in administrative or case-handling work in the past three years, for example, registration, review, assessment, and decision-making - Good ability to express yourself in Swedish, both verbally and in writing About Us Kronofogden is a government agency with an important mission. We work closely with people in vulnerable situations. We help those who have not been paid and guide those who need to pay. We provide citizens and businesses with information and good service so they can make long-term and sustainable decisions. This requires knowledge, decisiveness, care, and courage. We contribute to a well-functioning society for the public and businesses – a society where debts and other claims are established and collected in a legally secure manner. With us, you can count on challenging work tasks that are also developmental for you. When you leave work at the end of a day, you can be sure that you have done something that truly matters – both for others and for yourself. Good to Know The employment is permanent and begins with a six-month probationary period. You will be employed as a registration officer. Kronofogden offers the possibility of remote work by agreement with the employer. Working in the state sector means you follow the government value base. Special requirements are also placed on judgment, security awareness, and compliance with applicable laws. We ask at interviews about any previous criminal activity and shortcomings in previous employment. For final candidates, these questions are also asked of references. We also collect information about debts registered with Kronofogden, bankruptcy, and business prohibitions. Any information obtained is weighed in the overall assessment of your suitability for the position. An employment with us may involve placement in a security class. A security clearance with registry check according to the Security Protection Act (2018:585) may therefore be conducted before an employment decision. For some of our work tasks in security class, Swedish citizenship is required. When you apply, please attach your CV. We do not use cover letters in our recruitments, so you should not include one in your application. Get to know us better by following us on LinkedIn and visiting our website. Welcome to submit your application by 2026-09-23! We collaborate with Skatteverket (Swedish Tax Agency) in our recruitments, which means that Skatteverket's HR department will handle your application. Kronofogden uses the government framework agreement for recruitment advertising. We therefore kindly decline calls from recruitment agencies or salespeople.