Fleet Coordinator in Claims Handling & Defleeting for Europcar

2Complete AB · Full-time

Trosa, Sweden

Europcar has the industry's best employees. We know this because we measure how satisfied our customers are with us as a supplier. We receive top ratings in many of the areas we measure, and service and customer interaction are the parameters we perform best on. Europecar in Sweden currently employs 300 people. We are present throughout the country and are constantly looking for skilled employees with the right attitude, drive, openness, and interest in development—qualities that will develop both you and the company together with us. We offer you stimulating tasks within a forward-looking industry with interesting development opportunities. You must enjoy service! Do you have experience in administration, coordination, or logistics and thrive in a role where you work structured with multiple processes simultaneously? Are you someone who likes to create order, has good systems knowledge, and feels comfortable in Excel? Then this could be the role for you. Right now we are looking for a Fleet Coordinator for Europcar's Fleet team in Södertälje for a consulting assignment with immediate start until year-end. The role has a clear focus on claims handling, defleeting, and vehicle administration, where you will be an important part of the team responsible for managing Europcar's vehicle fleet efficiently throughout its entire lifecycle. What do we offer? · A central role with significant responsibility within claims handling and defleeting · A close-knit Fleet team with high expertise and close collaboration · Modern facilities in Södertälje together with Volkswagen Group Sweden · A varied workday with many contact points and significant autonomy · Competitive salary and collective agreement through 2Complete About Europcar "Europcar is Europe's leading mobility company and is represented in large parts of the world. In Sweden, you can find Europcar at more than 170 locations, from Kiruna in the north to Trelleborg in the south. Europcar offers everything from short-term car rentals to longer mobility solutions and has a wide range of vehicles, from cars and commercial vehicles to motorhomes. The company is actively working to electrify its vehicle fleet and develop the mobility solutions of the future. Europcar Sweden is operated by Europeisk Biluthyrning AB, a subsidiary of Volkswagen Group Sweden AB." What does the role involve? The Fleet department is responsible for everything related to Europcar's vehicle fleet, from purchasing and logistics to claims handling, maintenance, and vehicle disposal. As a Fleet Coordinator, you will work closely with Europcar's Damage & Defleeting Specialist and serve as an important support function in daily operations. The focus is on ensuring that claims cases and processes related to vehicle disposal and sales are handled efficiently and correctly. You will, among other things: · Handle and administer incoming claims cases · Support Europcar's station network with questions about ongoing claims cases · Request and follow up on supplementary information and documentation · Review, check, and administer invoices related to damage, repairs, and vehicle disposal · Coordinate administrative processes related to vehicle sales and disposal · Work with follow-up, registration, and quality assurance of information in multiple systems · Prepare reports and compilations in Excel · Collaborate with workshops, suppliers, stations, and internal functions · Contribute to developing and streamlining processes within claims handling and defleeting Who are we looking for? We place great emphasis on personality, but to succeed in the role we believe you have: · Post-secondary education in, for example, economics, logistics, administration, or equivalent experience · Good knowledge of Swedish and English, both spoken and written · Good systems knowledge and ability to quickly learn new working methods · Good Excel skills and experience working with data compilation and tracking · Experience with administrative tasks where structure and accuracy have been central It is an advantage if you have experience with: · Invoice review and invoice management · The vehicle industry, car rental, or leasing · Logistics or coordination roles · Claims administration or insurance-related matters As a person you are: · Structured and thorough · Quick learner and solution-oriented · Service-oriented and communicative · Able to handle multiple processes in parallel · A team player who thrives in a role with many contact points We are primarily looking for someone who enjoys administration, is driven by creating structure, and has the ability to quickly familiarize themselves with new systems and routines. About the assignment The position is a consulting assignment through 2Complete with immediate start and initially runs until year-end. Working hours are mainly Monday to Friday 08:00-17:00. Europcar operates according to the Smart Working concept, which means three fixed office days per week and the opportunity to work remotely the remaining days after completed introduction. Placement is at Europcar's headquarters in Södertälje. 2Complete Why should you become a consultant with us? As a consultant with us, you are always covered by a collective agreement. This gives you, among other things, agreed terms regarding vacation, pension, salary, and wellness benefits. We are your partner in working life. As a consultant, in addition to your supervisor at the workplace, you also have a dedicated consultant manager whose primary focus is to ensure that your workplace and role are the perfect match for you and your development. 2Complete Group and all its subsidiaries are authorized members of Kompetensföretagen, Almega, and Svenskt Näringsliv and have been since 2011. 2Complete Group has also been named Gazelle Company 2022. An award given to Sweden's healthiest and fastest-growing companies.