Customer Technical Service
Would you like the opportunity to use your technical expertise to support sales in customer conversations and find solutions to technical challenges?
We are now seeking a Customer Technical Service professional who wants to take an important role at the interface between customers, sales, and supply chain. Here you will use your technical competence to help the sales organization choose the right materials based on customer needs, while developing practical and cost-effective solutions that create clear business value.
The Role
At Halmstad Steel Service Centre, you will have a new, developing, and varied position with substantial technical content. You will work closely with customers, sales, and supply chain and become part of an organization where collaboration, knowledge, and development are highly valued. A role with excellent opportunities to grow and take on responsibility. You will be met with a stable workplace, engaged colleagues, and short decision-making paths. The position is during regular working hours and is office-based on-site in Halmstad.
As Customer Technical Service, you are responsible for supporting both the sales team and customers on matters related to material selection and material properties. In the role, you analyze customer requirements and needs, evaluate various material options, and recommend suitable alternative materials based on application and technical conditions.
You work to ensure that the solutions proposed to the customer are technically sound, cost-effective, and practically feasible. The role involves many contact points, and you function as a technical advisor in dialogue with both customers and internal functions.
Main Responsibilities
Provide technical support to the sales department and customers on questions regarding material selection and material properties.
Analyze material properties, technical specifications, and customer requirements.
Identify and recommend suitable alternative materials based on customer needs and application.
Collaborate with supply chain to ensure optimal and feasible solutions.
Participate in technical customer conversations and contribute specialized expertise.
Follow developments in material technology and the steel industry to offer modern and competitive solutions.
Your Profile
We are looking for someone with technical education in materials science, metallurgy, or a related field. You have experience working with steel, metals, or other technical materials and thus have a good understanding of material properties and how they affect product performance and manufacturing.
As a person, you are communicative and enjoy dialogue with both customers and internal stakeholders. You have an analytical and solution-oriented approach and appreciate a role where collaboration, service, and technical advice are in focus. You communicate fluently in Swedish and English, both verbally and in writing.
We would like you to have:
Experience from the steel industry or metal industry.
Experience in technical customer support, application support, or technical sales.
Knowledge of materials testing, quality, or product development.
Most importantly, you have a genuine interest in technology, enjoy helping others, and are comfortable finding solutions together with both customers and colleagues.
Application
Tata Steel is collaborating with OnePartnerGroup Halland AB on this recruitment. If you have questions about the position, you are warmly welcome to contact the responsible business area manager Niclas Arheden at: [email protected].
We plan to call for interviews on an ongoing basis, so don't delay your application.
Welcome to apply today!