Customer Support Coordinator! - Danish a plus

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Hero AB · Full-time

112 46, Stockholm, Sweden

Hero AB
Employer
Full-time
Employment type
Yes
Experience required

Would you like to work in a role where you combine customer service, administration, and coordination in an international environment? Do you thrive with multiple contact points, varied tasks, and the opportunity to contribute to a business in continuous development? Then this could be the role for you. The company is a comprehensive provider of products and solutions to the healthcare sector and is in an exciting development phase where digitalization, process development, and increased Nordic collaboration are high on the agenda. About the role You will become part of a tight-knit team responsible for providing high-quality service to customers and internal stakeholders. The role is broad and varied and involves close collaboration with colleagues in sales, logistics, and other Nordic functions. The company is on an exciting development journey where digitalization, process development, and increased Nordic collaboration are in focus. More and more processes are being coordinated between the Nordic countries, which means you have the opportunity to be part of developing the customer service function of the future and contribute to new ways of working. Key responsibilities In this role, you will among other things: Handle customer orders and related administration Work with invoice inquiries and customer matters Be an important contact point for customers and internal functions Collaborate with colleagues in the Nordic region Participate in projects and improvement initiatives Contribute to the development of processes and ways of working Work in business systems and digital tools We are looking for you We believe you have several years of experience from customer service, order administration, coordination, or similar roles. To thrive in this role, we see that you are: Service-oriented and communicative Structured and thorough Flexible and solution-oriented Accustomed to prioritizing and handling multiple tasks in parallel Collaboration-oriented and unpretentious Responsible with a positive attitude Qualifications Experience in customer service, administration, or order handling Good system proficiency Strong knowledge of Swedish, English, and Danish both spoken and written Experience with SAP is a plus Understanding of Scandinavian languages is a plus Experience from medical technology or other regulatory-driven industry is a bonus What we offer With our client, you will become part of an international company with strong values, long-term thinking, and great focus on employee development. You are offered, among other things: Hybrid work model Wellness allowance Bonus program Good development opportunities Nordic collaboration and knowledge exchange Modern office facilities A warm and inclusive work environment Here you have the opportunity to be part of an exciting transformation journey in a business that combines stability with a future focus. Work hours, start date, and scope Work hours are office hours Monday to Friday. You will be directly employed by our client and will be based at the office in Danderyd with good commuting options, desired start date as soon as possible, preferably during November. How to apply We accept applications through our website where you register your CV by clicking the "apply" button at the bottom of the listing. We review applications on an ongoing basis and the position may be filled before the application deadline expires. If you have any questions, please contact recruitment manager Klara Andersson [email protected] We look forward to reading your application! This is a direct recruitment and you will be employed by the client.

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City
Stockholm
Address
112 46
GPS
59.336482970291, 18.031034538185
Published
Profession
Orderadministratör
Salary type
Fixed monthly, weekly or hourly pay
Open positions
1
Employer Workplace
Hero
Region
Stockholms län
Occupation Field
Försäljning, inköp, marknadsföring

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