Collections Analyst

Carrier Refrigeration Operation Czech Republic s.r.o. · Full-time

Praha, Czech Republic

(Prague) Submit to: Nikolai Nepomniashchii, email: [email protected] Reported by: Nikolai Nepomniashchii, email: [email protected] o Manage assigned customer account portfolio and actively execute activities focused on debt collection. o Contact customers by phone, email, and via online meetings to ensure timely payment of outstanding invoices. o Monitor and manage overdue accounts, including ensuring appropriate follow-up actions. o Review and analyze aging reports to identify collection priorities and potential risks. o Record and manage customer payment commitments and payment plan agreements. o Investigate reasons for payment delays and work with customers to resolve issues. o Collaborate with Sales, Customer Service, Credit, and Finance teams to remove obstacles preventing successful debt collection. o Prepare regular reports on overdue receivables, collection performance, aging trends, and bad debt risk. o Support processes for reviewing uncollectible accounts, write-offs, and escalation of collection cases as needed. o Maintain accurate documentation of collection activities, customer communications, disputes/claims, and payment plans in internal company systems. o Participate in monthly accounts receivable close-out activities and collection reporting. o Support continuous improvement initiatives aimed at reducing overdue receivables and increasing collection efficiency. o Comply with company policies, internal control mechanisms, and financial processes. Benefits: o Meal vouchers - 150 Kč/day (employer contribution 82 Kč) o Multisport card o Annual vacation allowance (Flexi pass - vouchers) of 1,000 Kč per month (2,000 Kč in December) o Monthly contribution toward pension, life insurance, or health care of 2,000 Kč (after 3 months of employment) o 5 weeks of vacation, which is 1 week more than the statutory entitlement under Czech labor law o 5 days of personal time off