Do you thrive with varied working hours and enjoy providing service, finding solutions, and collaborating with others? Then this role might be perfect for you. With us, you'll enjoy a varied workday where no two days are alike.
We are now recruiting a Cargo Coordinator for our Customer Service team in Göteborg for a temporary position of approximately one year. With us, you'll become part of an engaged team where we help each other, support one another, and work together to provide our customers with the best possible service.
About the role
As a Cargo Coordinator, you'll be part of our Customer Service team within Ferry and work closely with customers, terminals, and internal functions to ensure smooth transportation solutions.
The role combines customer service, planning, and administration, and you play an important role in creating a high level of service and efficient cargo flow management.
Your main responsibilities will be to:
Book export cargo and confirm bookings with customers
Plan and optimize vessel capacity utilization
Handle hazardous goods bookings
Maintain daily contact with customers, terminals, and other partners
Handle export and import documentation in connection with vessel calls
Follow up on and quality assure bookings and transports
The position is full-time and involves scheduled working hours, including evening and weekend work. To thrive in the role, we therefore see that you appreciate the flexibility and variety that shift work offers.
Your profile
We are looking for someone who enjoys meeting people, likes to provide excellent service, and contributes to positive collaboration with both customers and colleagues. You are curious, solution-oriented, and enjoy working in an environment where the pace can sometimes be high.
We believe that you:
Have experience in customer service, coordination, or administration
Ideally have experience from the transport, logistics, or service industry
Are comfortable prioritizing and organizing your work
Have good computer skills and easily learn new working methods
Thrive with teamwork and contribute to a positive team climate
Speak Swedish and English well, both spoken and written
Post-secondary education in logistics, transport, or maritime studies is a merit.
What do we offer?
At DFDS, you have the opportunity to work in an international operation where people, collaboration, and customer focus are at the center. You'll become part of a team with extensive experience and strong camaraderie, where we help each other, share knowledge, and develop together.
Our employees are our most important asset, and we believe that diverse experiences, perspectives, and backgrounds contribute to a stronger team. With us, you can be yourself, develop in your role, and make a difference every day.
Application
Does this sound like a role for you? Then we look forward to hearing from you.
Please submit your application by October 11. Selection and interviews are ongoing.
If you have questions about the position, you are welcome to contact Customer Service Manager Kristin Brandeby at [email protected].
We warmly welcome your application!