Residential Assistant at Reception and Return Center in Boden

Migrationsverket · Full-time

Slottsgatan 82, Norrköping, Sweden

At the Swedish Migration Agency, we work with one of our time's major societal issues – migration. In total, we are approximately 6,000 people here, and we have an unusually important job! Want to make a difference where it's needed most? Become our next residential assistant! Do you want varied, meaningful, and trust-building work? As a residential assistant at the Swedish Migration Agency, you play a crucial role in people's everyday lives. You become a trusted point of contact for individuals going through a time of change and uncertainty. Together with your colleagues, you create professional interactions, a safe living environment, and functioning logistics. Your Mission: Security, Logistics and Service As a residential assistant, you have a dynamic and varied day where no two days are the same. Your main tasks include: Support and guidance: Provide service, information and support to residents and handle situations that arise in daily life. Create community: Coordinate and plan activities for asylum seekers. Operations and logistics: Inspect accommodations, equip rooms and apartments to the right standard, handle maintenance requests and plan for efficient use of facilities. Administration and transport: Handle documentation regarding accommodation and carry out transportation between different accommodations and offices. Who Are You? To thrive in this role, you are a stable person who remains calm and focuses on what matters even when the pace is high. You meet your surroundings with great empathy, but are at the same time clear and professional in your communication. Since conditions can change quickly, you are flexible and adapt easily. As a civil servant, you have sound judgment and great awareness of security and confidentiality. You are motivated by putting the Swedish Migration Agency's core values – courage, empathy and clarity – into practice in your daily work. Your Qualifications Education: Completed upper secondary education Languages: Good communicative skills where you express yourself well in speech and writing in both Swedish and English. IT: Good knowledge of the Office package. Driver's License: Category B driver's license (required as travel is part of the position). It is a plus if you have: Experience in service, professional interactions or work with people in vulnerable situations. Experience in dynamic security work. Academic education (minimum 120 credits) in law, social sciences or behavioral sciences Employment Type: Permanent employment with probation period and temporary assignment. Working Hours: Scheduled working hours, day, evening and weekends. Placement: Boden Start Date: As soon as possible or by agreement. Individual Salary: Salary range 28,500-31,000 kr/month, with on-call supplements. Apply by September 30, 2026 via our recruitment system. Residential Assistant at the Reception Unit in Boden _________________________________________________________________________________________________________ About the Recruitment Process For us, it is important that all expertise on the labor market is utilized. We therefore welcome all applicants and strive for equal gender distribution and diversity. As a state authority, we recruit based on merit and competence. You can read more about what this means at arbetsgivarverket.se. You do not need to attach a personal letter with your application, but we wish you to answer the selection questions as clearly and thoroughly as possible so that we can make a fair assessment of your experience and whether you are qualified to proceed in the recruitment or not. In some recruitments, we also use tests to assess how well your skills match the position you are applying for. At a possible interview, you may also be asked questions related to security. If you want to contact trade union representatives, contact details for Saco-S, Seko and ST can be found at the bottom of the page "Vacancies and Statements of Interest" at migrationsverket.se: Questions and Answers About Applying for a Job at the Swedish Migration Agency To work at the Swedish Migration Agency, you must have the right to reside and work in Sweden on one of these grounds: Swedish citizenship (requirement for certain positions), Nordic citizenship, EU citizenship or permanent residence permit. If you have protected personal information, or other information that you yourself consider to be sensitive, you should contact [email protected] before submitting your application so we can tell you more about our security procedures. The Swedish Migration Agency's Processing of Personal Data The Swedish Migration Agency's recruitments are conducted entirely by us or our contracted suppliers. We therefore request that we not receive phone calls and emails from recruitment firms and advertising sales companies. Open to All We focus on your skills, not your other circumstances. We are open to adapting the role or workplace according to your needs.