Fees Assistant

Sala kommun · Full-time

Sala, Sweden

FEES ASSISTANT Would you like to work with service, numbers, and administration? We are now looking for a thorough and organized fees assistant who wants to become an important part of our operations. In this role, you will help ensure that our processes run smoothly while providing excellent service. About the Position As a fees assistant, you will work with handling and administration related to fees and billing. The role involves extensive citizen contact and collaboration with other units within the Care and Services Office. This is a permanent full-time position located at Bergmästaren in Sala. Your Main Responsibilities Handle, calculate, and determine fees according to applicable regulations. Administer invoices, payments, and record management. Provide support and answer questions from customers or citizens via phone and email. Investigate discrepancies and handle any appeals or corrections. Contribute to developing and improving our administrative routines. Who Are You? We are looking for someone who is thorough, organized, and comfortable working in various digital systems. Since the role involves extensive contact with people, you are pedagogical and service-oriented. Requirements for the Position: High school education, preferably in economics, administration, or equivalent. Previous experience with administrative work or customer service. Good computer skills and ability to quickly learn new systems. Ability to express yourself well in Swedish, both verbally and in writing. It is an advantage if you have: Experience in public sector work or government administration. Knowledge of Pulsen Combine, Proceedo, Visma, Office 365. Experience with income inquiries and fees. What We Offer You We offer a pleasant workplace with good camaraderie and on-site orientation. With us, you will have the opportunity to develop in your professional role and contribute to an important societal function. Personal Qualities To succeed in this role, you are calm, organized, and have an ability to collaborate. You enjoy dialogue with our citizens and others in the organization. You are confident in your professional role and have the ability to convey complex information in a simple and pedagogical way. You enjoy working independently as well as in close collaboration with others. When you apply for a job with us, we assess both your competence and your personal suitability. It is the overall picture that determines who is the best fit for the role. What We Offer We offer employment with flexible hours, wellness benefits, remote work agreements, and great colleagues. Employment Type: Permanent Position Scope: Full-time Application Deadline: 261004 We Welcome Your Application! A trial period may be applied. Interviews are conducted on a rolling basis. Application We welcome your application by October 4, 2026. Applications are submitted at http://www.sala.se/ledigajobb. We do not accept applications via email. Information If you would like to know more about this position, you are welcome to contact: Jeanette Stuvemark, Unit Manager Administrative Support, mailto:[email protected] Labor union representatives: Vision, Thomas Roberg, mailto:[email protected] About Sala Municipality Sala is a pleasant small town with vibrant countryside and proximity to several major cities. The municipality is home to nearly 23,000 residents, of which approximately 13,000 live in Sala city. Thanks to short distances, free public transportation, and good service throughout the municipality, there is an opportunity for quality of life and a simpler everyday life. The municipality has a strong business sector, a rich community life, and beautiful natural areas that invite activity and recreation. When the desire for the big city takes over, you can easily take the train. You can reach Västerås and Uppsala in approximately 30 minutes and Stockholm in approximately 75 minutes. If you are not ready to leave the big city for Sala yet, it is of course fine to commute, which several of our 2,000 employees do. Read more about Sala at https://www.sala.se/. We Welcome Your Application! Sala Municipality seeks you who have the expertise to contribute to our operations regardless of gender, gender identity or expression, sexual orientation, ethnicity, religion or other belief, disability, and age. We kindly but firmly decline offers of advertising and recruitment assistance.