Administrator at Roventum
About Roventum
Roventum operates in the sales, service, and repair of laundry equipment, appliances, and heat pumps. Our customers primarily consist of private property owners, housing cooperatives, and municipal housing companies, though we also provide service to private individuals. Roventum is based in Sundsvall and has additional locations in Gävle, Östersund, Örnsköldsvik, and Umeå. The company is part of the Fenix Holding AB group with nearly 500 employees, of which over 30 work at Roventum.
About the Position
As an administrator, you will have a central function in the organization and serve as an important link between customers and technicians. You will primarily work with fault reports and order management, as well as invoicing, and you will be responsible for receiving, registering, and following up on incoming matters in a structured and service-oriented manner. The role involves daily contact with customers and service technicians, ensuring that the right information reaches the right person at the right time. The work requires strong communication skills, coordination abilities, and the capacity to manage multiple matters simultaneously.
Qualifications
To succeed as an administrator at Roventum, we are looking for someone who is organized, solution-oriented, and has a natural service mindset. You thrive in a dynamic environment with many contact points and have an ability to build trust in conversations with both customers and colleagues. You communicate fluently in Swedish both verbally and in writing, and you have the ability to remain calm and accurate even when the pace is high. We would like you to have previous experience working with order management systems and we would also prefer experience with invoicing and understanding of technical services or work with property owners and housing cooperatives.
Additional Information
Start: By agreement
Scope: Full-time
Employment: Permanent
Location: Gävle
Application Deadline: Ongoing selection
Contact: Jonas Norlander, Operations Manager, 070-312 78 20
Send your application to [email protected] and mark your application with Administratör.