Administrator for Community Service Norrköping

Kriminalvården · Full-time

Kristinagatan 34, Norrköping, Sweden

About the Swedish Prison and Probation Service The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now looking for more employees. Our most important goal is to reduce reoffending – to break the cycle of crime. If we succeed, society becomes safer and more secure for everyone. We are the agency responsible for correctional institutions, community service, remand facilities, and prisoner transportation. Job Description Administration is a support function at the community service office where you will be part of a team of three people. As an administrator, you are responsible for managing client cases, including registration of incoming matters, processing of decisions, case management, and more. The work involves following administrative instructions that apply both nationally and locally. Together with other administrators, you will drive operations based on the current mandate. Administration is responsible for archives, records management, mail handling, ordering, certain invoice management, and handling of incoming agency emails. The position may develop and additional tasks may be added according to operational needs. Qualifications Working as an administrator at our community service office in Norrköping is a support function, which requires you to be service-oriented. For us, this means you are accommodating in your approach and have interest, willingness, and ability to help others and ensure operations run smoothly. You are calm and confident in yourself and can handle stressful situations well. Furthermore, you have the ability to plan, structure, and prioritize work effectively according to operational needs. We also see that you are flexible and adapt well to changing circumstances and find solutions to emerging situations. Your teamwork skills are excellent and you build relationships easily. To succeed in the role, it is important that you have well-developed administrative skills. To thrive and succeed in your assignment, it is important that you share the Swedish Prison and Probation Service's core values of a humane perspective on people, respect for the individual, and belief that people are capable of development. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, your approach is expected to contribute to everyone being treated equitably. We place great emphasis on personal suitability. We are looking for someone who has: At least upper secondary school education in the form of a final diploma/secondary school diploma, preferably with an office administrative or economic focus, or other education combined with relevant experience that the employer deems equivalent. Experience in independently making well-founded decisions based on given guidelines, procedures, and available information. Strong administrative skills Good computer skills Good knowledge and ability to express yourself well in speech and writing in Swedish It is also an advantage to have: Several years of experience in administrative work. Good experience working in multiple IT systems in parallel Experience in service-oriented work Experience handling sensitive and confidential information responsibly Experience in activities where you need to meet people professionally, respectfully, and clearly, even in challenging situations. Education/courses that the employer deems relevant for the position Experience supporting managers and colleagues in administrative work Other Information The Swedish Prison and Probation Service has chosen to remove the personal letter and replaced it with selection questions that are relevant for the position. Answers to the selection questions and your CV form the basis for whether you are qualified to proceed in the process. To be considered for employment with the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security and confidentiality awareness, and comply with applicable laws. This means you stand up for democratic values and the state values that apply to the Swedish Prison and Probation Service's operations. Certain positions are classified for security purposes, and a security clearance with background check will be conducted before an employment decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants with different backgrounds and experiences. Read more about security screening here: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/ The position may involve civil preparedness placement at the Swedish Prison and Probation Service. Read more about civil preparedness placement here: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/ Individual salary determination applies. Probationary employment may be applied. The Swedish Prison and Probation Service strives for a balanced gender distribution and increased diversity. To submit your application, click the application link in the job posting. Questions about how to apply and upload your CV should be directed directly to Varbi. Questions about specific jobs are answered by the contact person indicated in the posting. We politely but firmly decline direct contact from staffing and recruitment companies and recruitment advertising vendors. The Swedish Prison and Probation Service has contracted agreements.