The Social Services Office currently consists of three units: disability services, elderly care, and intake. All units work collaboratively. The disability services investigation unit processes applications within the disability field based on LSS (Act on Support and Services for Persons with Certain Disabilities) and SoL (Social Services Act). The elderly services investigation unit processes applications for adults and seniors. The intake unit receives all new applications and distributes cases to the investigation units. We are now seeking an administrator for the Social Services Office for a position extending through September 1, 2027.
1 position(s).
JOB DUTIES
Your primary responsibility is to support and assist the case handlers at the Social Services Office with various administrative tasks. This may include receiving applications via email, entering information in Viva, scanning documents, and working extensively with IT systems including Cosmik Link and Viva. The role also involves some economic administration, such as invoicing and payments.
You will have daily and close contact with social services case handlers, colleagues at the Social Services Office, and external partners.
QUALIFICATIONS
Completed and approved upper secondary education is required. You also need experience working in an administrative role at a government agency or similar organization.
It is beneficial if you have:
• Experience in customer service roles
• Experience with the systems Artvise, Viva, Proceedo, and Cosmik Link
• A driver's license
In this position, you will be stationed at the reception of the health and care unit, where you will receive visitors. We therefore consider it positive if you are multilingual. We are looking for someone who is independent and collaborative. You enjoy providing excellent service and are skilled at adapting to different people. Your duties are varied, so you should feel comfortable adjusting your plans and reprioritizing your tasks as needed.
As part of this recruitment process, we will administer a language test to all candidates invited for interviews. We will also ask you to provide a criminal background check certificate before employment.
Does this sound like the right position for you? We warmly welcome your application!
Employment Type: Fixed-term position.
Duration: 6 months or longer, ending: 2027-09-01.
At the Health and Care Administration, approximately 3,300 employees work across nearly 70 different professions. Together, we enable Eskilstuna's elderly and people with disabilities to live safely and independently.
Welcome to Eskilstuna Municipality—one of Sweden's most sustainable municipalities. We want to gather courageous leaders and courageous employees. Working alongside competent and engaged colleagues and managers, you contribute to developing Eskilstuna through meaningful, sustainable interactions regardless of your role. You drive change, and every day you make a difference for people. We welcome employees from diverse backgrounds and work hard to make our workplaces accessible to everyone.
If you have a protected identity, submit your application in writing marked for the Recruitment Unit or leave it at our reception at Alva Myrdals gata 3D.