Account Manager in HR-tech for Fast-Growing SaaS Company

OIO Väst AB · Full-time

Torsgatan 26, Stockholm, Sweden

Our client is a fast-growing SaaS company in HR-tech that helps organizations create more engaged and successful workplaces. The company is on an exciting transformation journey where the Customer Success function is evolving from traditional account management to a more business-driven and strategic team. We are now looking for you with experience in HR-tech or selling digital solutions where HR has been a central buyer and decision-maker. You want to take the next step toward a more strategic Key Account role where you can develop existing customers, drive long-term business, and create growth through trusted relationships. About the role You are responsible for an existing portfolio of warm customers, with the mission to develop both the relationship and the business. By understanding your customers' operations, challenges, and goals, you identify new needs and create growth through upselling, cross-selling, and strategic advisory. This could involve, for example, developing usage at an existing customer, introducing additional parts of the offering, or establishing the solution in additional companies within a larger group. You work closely with HR managers, management teams, CEOs, and other senior decision-makers. The business deals often have longer processing and decision cycles, which requires you to maintain the dialogue over time, navigate between multiple stakeholders, and drive the business forward with structure and persistence. We are looking for someone who Has experience in sales within HR-tech or digital solutions where HR has been a central stakeholder and buyer. Has several years of experience in B2B sales, Account Management, Key Account Management, or a commercial Customer Success role. Has worked with longer and more complex sales cycles. Has experience developing existing customers through upselling, cross-selling, or other business development. Is comfortable conducting business conversations with HR managers, management teams, CEOs, or other senior decision-makers. Has worked toward clear commercial targets and KPIs. Communicates fluently in Swedish and English. Your experience could come from, for example, selling HR systems, employee surveys, benefits solutions, recruitment systems, employer branding, or other related HR-tech solutions. Who are you? To succeed in the role, you need to be relationship-building and business-driven, but also curious about HR issues and the challenges your customers face. You understand how HR thinks as a buyer and can act in an advisory capacity in dialogue, not just present a product. You are confident in your competence, solution-oriented, and comfortable making your own decisions. You thrive in a fast-paced environment where change is a natural part of everyday life and have the ability to quickly familiarize yourself with both the product, the industry, and customer needs. Why this is an exciting opportunity With our client, you will get, among other things: A strategic and business-driven role in a growing HR-tech company. An existing portfolio of warm customers to develop. Great personal responsibility and a clear commercial mandate. Opportunity to develop further within Key Account Management. A modern SaaS product that creates concrete value for organizations and employees. A fast-paced organization with short decision paths and great development opportunities. A competitive compensation model with a fixed salary and bonus. About the employment This is a direct recruitment, which means you will be employed directly by our client. The recruitment process is handled by OIO. Placement: We are looking for people for this role in both Gothenburg and Stockholm Selection is ongoing, so don't delay your application. About OIO Our passion is helping you into the right role and workplace. At the same time, we are aware that you are picky and choose carefully for your next career step—we would do the same. That is why we work dedicatedly in the recruitment process to get to know you and your ambitions. We believe that people in the right place have a better chance of reaching their full potential. Through fair, uncomplicated employment terms and present leadership, we then actively work on your engagement and development. In this way, we strive to become an obvious career partner for you. We are as picky as you are.