Customer Care Specialist at Eneas Services AB
Are you a service professional who enjoys strengthening, retaining, and securing the customer journey? Not only that, but you'll play a key role in building long-term relationships with our customers and improving their experience of our services. Veni Energy Group is on a growth journey in Sweden, Norway, Finland, Germany, and Spain. The Customer Care role is an incredibly exciting and inspiring position. At the same time as we grow, there is tremendous security. Does it sound interesting to be part of an exciting growth journey over a long period? Then keep reading! ABOUT THE ROLE As a Customer Care Specialist, you're responsible for handling customer inquiries via phone and email, and delivering exceptional service in every interaction. You nurture and strengthen customer relationships through regular follow-up, prevent churn, and drive win-back activities. By analyzing feedback and trends, you contribute to continuous improvements. In your role, you collaborate closely with other departments, use digital customer tools effectively, and work in a structured, thorough, and proactive manner. You have strong inner drive, are self-directed and take initiative, with excellent collaboration skills. You share our core values: customer focus, commitment, and reliability. THIS IS YOU ✅ Service-oriented and customer-focused ✅ Solution-oriented and proactive ✅ Ability to handle stress and work under pressure ✅ Strong commitment to delivering exceptional customer service ✅ Experienced with prior experience from the energy industry WHAT WE GET You are a communicative and self-directed person with strong inner drive. You enjoy taking initiative and have an excellent ability to plan and execute tasks efficiently. With good collaboration skills, you work well both within the team and with other parts of the organization. You are structured, thorough, and have a genuine interest in using digital tools in your work. WHAT WE OFFER ✅ A dynamic work environment with fantastic colleagues ✅ Opportunity to grow and develop within the company ✅ A workplace where your ideas and initiatives are valued QUESTIONS ABOUT THE ROLE Christian Zivlak, Sales Manager [email protected] START DATE October 1 100% Full-time (One-year temporary contract) Opportunity for extension On-site in Mölndal with some hybrid work ABOUT THE COMPANY Veni Energy Group, Eneas' parent company, was founded in 1995 and has established itself as the Nordic leader in joint procurement and energy services. We create value for over 50,000 companies and manage power purchases for 20 TWh per year. The group currently consists of over 500 employees and has offices in: 🇳🇴 Norway: Drammen and Trondheim 🇸🇪 Sweden: Gothenburg and Östersund 🇩🇰 Denmark: Kolding 🇫🇮 Finland: Hämeenlinna and Tampere 🇩🇪 Germany: Biblis 🇪🇸 Spain: Malaga Veni Energy Group is a group focused on sustainability, diversity, strong profitability, rapid growth, and high ambitions for further development. We work through our core values: customer focus, commitment, and reliability. Eneas Services AB, part of VENI Energy Group, is based in Mölndal, Sweden. Here, more than 15 employees work with a focus on knowledge sharing and well-being. Create a better energy future together with us. We see energy as the most exciting of all industries and the key to sustainable economic development. With us, you get to use and develop your skills while helping our customers succeed and contributing to a more environmentally friendly future.
Customer Care Specialist at Eneas Services AB
Are you a service professional who enjoys strengthening, retaining & securing the customer journey? Not only that, you'll play a key role in building long-term relationships with our customers and improving their experience with our services. Veni Energy Group is on a growth journey in Sweden, Norway, Finland, Germany and Spain. The Customer Care role is an incredibly exciting and inspiring position. At the same time as growth happens, there's incredible stability. Does it sound interesting to be part of an exciting growth journey over a long period? Then keep reading! ABOUT THE ROLE As a Customer Care Specialist, you're responsible for handling customer inquiries via phone and email, creating outstanding service in every interaction. You nurture and strengthen customer relationships through regular follow-ups, prevent churn and drive win-back activities. By analyzing feedback and trends, you contribute to continuous improvements. In your role, you work closely with other departments, use digital customer tools effectively and work in a structured, thorough and proactive manner. You have a strong inner drive, are self-directed and take initiative, with excellent collaboration skills. You share our core values: customer focus, commitment and reliability. THIS IS YOU ✅ Service-oriented and customer-focused ✅ Solution-oriented and proactive ✅ Ability to handle stress and work under pressure ✅ Strong commitment to delivering outstanding customer service ✅ Experienced with prior experience from the energy industry THIS IS WHAT WE GET You are a communicative and self-directed person with a strong inner drive. You thrive on taking initiative and have an excellent ability to plan and execute work tasks efficiently. With good collaboration skills, you work well both within the team and with other parts of the organization. You are structured, thorough and have a genuine interest in using digital tools in your work. THIS IS WHAT WE OFFER ✅ A dynamic work environment with fantastic colleagues ✅ Opportunity to grow and develop within the company ✅ A workplace where your ideas and initiatives are valued QUESTIONS ABOUT THE ROLE Christian Zivlak Sales Manager [email protected] START DATE October 1st 100% Full-time (Temporary contract one year) Chance for extension On-site in Mölndal with some hybrid work ABOUT THE COMPANY Veni Energy Group, Eneas' parent company, was founded in 1995 and has taken the position as the Nordic leader in joint procurement and energy services. We create value for over 50,000 companies and handle electricity purchasing for 20 TWh per year. The group currently consists of over 500 employees and has offices in: 🇳🇴 Norway: Drammen and Trondheim 🇸🇪 Sweden: Gothenburg and Östersund 🇩🇰 Denmark: Kolding 🇫🇮 Finland: Hämeenlinna and Tampere 🇩🇪 Germany: Biblis 🇪🇸 Spain: Malaga Veni Energy Group is a group focused on sustainability, diversity, strong profitability, rapid growth and high ambitions for further development. We work through our core values: customer focus, commitment and reliability. Eneas Services AB, part of Veni Energy Group, is located in Mölndal, Sweden. Here, more than 15 employees work with a focus on knowledge sharing and well-being. Create a better energy future together with us. We see energy as the most exciting of all industries and the key to sustainable economic development. With us, you get to use and develop your skills while helping our customers succeed and contributing to a more environmentally friendly future.
Inside Sales Representative
Do you want to work with some of the biggest car brands on the market? Are you passionate about excellent customer service? Then you might be the right person for us. Mechanum is now looking for an inside sales representative for the central sales department in Mölndal. Mechanum's central sales department is a young and energetic team that is passionate about top-class service, and now we're looking for you to share our enthusiasm! As an inside sales representative, you are responsible for providing our customers with the best possible service when they contact us. Your tasks include handling customer bookings via phone and email, providing quotes, and assisting our customers throughout the process. The entire team works back office, which means your contact with customers is via email and phone. In addition, you will also offer our value-added services to create enthusiastic customers who experience Mechanum's broad range of offerings. We don't only focus on delivering results; we believe in a fun and inspiring work environment that rubs off on our customers. Here you have the opportunity to help shape your workplace together with us. We offer continuous training in sales and service, so you can continue to provide our customers with service beyond the ordinary. We are looking for you who… · Are naturally service-minded, solution-oriented, communicative, and structured in your work. · Are a driven team player with the desire to develop in your role and in the team's work · Have computer skills, are creative, and a quick learner · Contribute your unique perspective and ideas to move our company forward Our working days are scheduled on weekdays between 07:00-18:00 with a rotating schedule, which gives you a good balance between work and leisure. Together we work as a team at Mechanum's headquarters in Mölndal. Our vision, values, and view on leadership and employee relations form the basis for how we run our operations. Requirements · Very good ability to communicate in speech and writing in Swedish and English. · Good computer skills · B-class driver's license · You love the feeling of creating enthusiastic customers and want to go the extra mile to succeed. Merits · Have worked in sales previously · Have telephone experience · Experience working with Automaster and TACDIS. About Mechanum Mechanum is an authorized car repair shop that since its start in 2008 has actively worked to change customers' perception of our industry by offering car service and damage repair at a quality and service level you have never experienced before. We are currently authorized for 15 brands. Mechanum has strong owners with long-term ambitions. To succeed, we need to recruit careful, service-oriented, and innovative people to our operations. Some of the benefits we offer are: · Employee discount · Discount on Gym & Hotel · Wellness allowance · Corporate massage The position is full-time at our headquarters in Mölndal, starting by agreement. A 6-month probation period applies. Deadline for applications is 21/9–26. Selection is ongoing and the position may be filled before the final application deadline. Welcome to apply! Do you have questions about the position? Contact Jonas Ludvigsson at [email protected] or 031-340 01 52
Jobs in MOLNDAL
111 Stellenangebote im Angebot, Medianpreis 2 172 €, 6 % unter dem landesweiten Median, 33 neu in den letzten 7 Tagen, am häufigsten Västra Götalands län (111), aktualisiert vor 2 Stunden.
Häufige Fragen
- Wie hoch sind die Gehälter für Jobs in MOLNDAL?
- Die angebotenen Gehälter reichen von 24 500 SEK bis 24 500 SEK.
- Welche Berufe werden in MOLNDAL gesucht?
- Die häufigsten Berufe sind Personlig assistent (9), Stödassistent (8), Sjuksköterska, grundutbildad (5), Undersköterska, hemtjänst, äldreboende och habilitering (3).
- Wie oft werden die Stellenangebote aktualisiert?
- Wir lesen öffentliche Quellen und Arbeitgeber-Feeds mehrmals täglich ein — in den letzten 7 Tagen kamen 33 Stellen dazu.
- Wo gibt es Jobs in der Nähe von MOLNDAL?
- Die nächsten Städte mit offenen Stellen: ASKIM (63), KÅLLERED (41), VÄSTRA FRÖLUNDA (440).
Stellenangebote in MOLNDAL aus mehreren Quellen an einem Ort. Ideal für die Jobsuche mit KI-Assistenten.