Workshop Manager

Barona Teknik & Installation AB · Vollzeit

Gällivare, Schweden

We are proud to be one of the Nordic region's leading machinery suppliers. With us, you will find quality machines and a broad range of modern equipment and innovative solutions for mining. Additionally, we offer service, repairs, and maintenance of your machinery. We help you with the machines and equipment you need when the need arises. But it is the entirety of our services, deliveries, and products that makes us truly unique. Since our establishment in 1897, we have developed in line with the market's ever-increasing demands – always with the customer's needs at the center. And thanks to our customers, we are the company we are today. Through good relationships and long-term partnerships, we have built up solid expertise and experience in the industry. This, combined with an equipment fleet that provides great flexibility, allows us to offer comprehensive and efficient solutions and ensure proper execution for each project – both large and small. Are you a driven leader who creates a culture characterized by responsibility and collaboration? Do you have experience from the construction, mining, or automotive industry and thrive in a role with close customer relationships? Then we offer you an exciting challenge at Hesselberg Maskin. In your role as Workshop Manager, you are the one who ensures quality, safety, and efficiency in daily operations within field service. You are responsible for coaching, developing, and supporting technicians, ensuring that our work is performed according to company requirements, and you are a key person in our goal of achieving high customer satisfaction, good profitability, and smooth operations. As workshop manager, you are part of the local management team and have personnel, budget, and results responsibility for the department. An important part of the role is being an active link between customers, technicians, specialists, and management. You will have great opportunity to influence operations and work with freedom under responsibility, and you report to the site manager. The position is located in our operations in the Aitik area in Gällivare, and travel may occur occasionally. To thrive and succeed in the role, we see that you are a clear and engaging leader with good communication skills and a relationship-building approach. You have the ability to combine operational presence with a holistic perspective and take the lead with drive, solution orientation, structure, and business-mindedness. At Hesselberg Maskin, safety is always the highest priority. Therefore, it is important that you have a strong and well-developed safety mindset that you actively anchor and spread throughout the organization. At Hesselberg, you become part of a team where we help each other in a dynamic and exciting industry – where no two days are the same. You will not just be a manager – you get to be involved in developing our operations and us as a company. Responsibilities: Personnel responsibility for 5-10 employees and overall responsibility for daily operations of Field Service in collaboration with service managers/shift leaders and planners Develop, coach, and follow up on employees and managers and promote a culture characterized by responsible collaboration and continuous improvement Hold results and budget responsibility for the Field Service department Responsible for the department's customer relationships and customer satisfaction and be an active link between customers, employees, and company management Ensure that invoicing and documentation in the department are performed in accordance with company procedures Follow up that work is performed with the right quality and be responsible for handling complaints and warranty cases professionally Ensure that resources, spare parts, tools, and equipment are available for operations. Additionally, support the organization with technical and operational issues as needed Contribute to business development and upselling Drive improvement work for increased quality, productivity, and profitability Overall responsibility for working environment, safety, and compliance with company guidelines Requirements: Several years of experience from the construction, mining, or automotive industry Documented experience in leadership and personnel responsibility Experience with budget, results, and operational follow-up Good technical understanding of service and maintenance operations Experience with customer and business relationships Good general computer and systems proficiency Good knowledge of Swedish in speech and writing Good knowledge of English in speech and writing Driving license B Meritorious: Any form of relevant education within the role's areas of responsibility The position is full-time and daytime, working hours are Monday to Friday 7-16. Trial employment applies. This is a direct recruitment, which means you will be employed directly by Hesselberg Maskin. Selection takes place on an ongoing basis, and the position may be filled before the final application date. For questions about the position, you are welcome to contact recruitment consultant Johnny Seijsing, 073-523 08 90 or [email protected]