Do you want to work in a role where you make a real difference in people's everyday lives, while also leading, developing and driving operations forward? We are now looking for a Mission Manager for our office in Mora.
We welcome both internal and external applications. The application deadline is October 12, but selections are made on an ongoing basis and the position may be filled before the deadline.
About the Role
As a Mission Manager, you have overall responsibility for your customers' personal assistance. You ensure that each assignment maintains high quality, both in daily work and according to our formal requirements.
An important part of the role is close work with our customers and their families. You build long-term relationships, identify needs and ensure that the service is designed based on each individual's circumstances and wishes. You are a trusted contact person who builds confidence and contributes to continuity and quality over time.
You have a central role with many points of contact, both internally and externally, for example with the Social Insurance Agency, municipalities and union representatives. At the same time, you are a present manager for our personal assistants, where you lead with clarity, security and engagement.
Your Main Areas of Responsibility
Quality work and documentation
Finance and budget responsibility
Personnel responsibility and employee processes
Work environment efforts
Ongoing customer contact and relationship building with customers and family members, including follow-up of needs and services
We are Looking for You
Thrive in a responsible leadership role
Have an easy time creating relationships and building trust
Are communicative, pedagogical and service-oriented
Work independently but also value collaboration
Are organized, solution-focused and have good planning ability
Have a basic understanding of finances
Qualifications
Experience in leadership or work supervision (meritorious but not required)
Experience in personal assistance, care or similar (meritorious)
Familiarity with administrative work and various systems
B driver's license
We place great emphasis on your personal qualities, your commitment and your willingness to develop together with us. Relevant education is meritorious but not required.
About the Position
The position is based at our office in Mora. The role also includes some collaboration and travel to our office in Borlänge.
Full-time, permanent (probation applies)
Working hours: Monday–Friday, with some flexibility
Evening work may occur for meetings and activities
Travel and occasional overnight stays are included
Start date: by agreement, preferably as soon as possible.
Application
The application deadline is October 12. Selection and interviews are ongoing.
If you have questions about the position, please contact the recruiting manager:
Adam Pettyjohn – [email protected]
Personality Tests as a Complement to Your Application Personality tests will be conducted as part of our selection process during recruitment. Tests make the selection process more accurate and fair for you as a job applicant with us and feed back to what is relevant for the position. If you progress to this stage, you will receive links sent to you, and feedback will be provided automatically via the system immediately after the tests are completed.
We may conduct background checks in this recruitment.
A prerequisite for starting employment with us is that you as an applicant can submit a certificate of conduct as well as any documents proving your right to work in Sweden.
WHO ARE WE?
Vi Omsorg is a personal assistance company with its heart in Dalarna. We exist to create quality assistance for our customers and strive for continuous improvement to stay relevant. With us, the customer has a large say in who should be employed as an assistant and how the assistance should be provided. While we offer our customers individually-specific assistance, we place great focus on our employees and care about their work environment.
What Can We Offer You?
A developing and educational work environment
Collective agreement
Benefits card
Activities for both customers and assistants
Want to know more about us? Please visit our website: http://www.viomsorg.se