Systems Specialist, Healthcare and Care Services, Care Services Administration

Skara kommun · Vollzeit

Stortorget 1, Skara, Schweden

Together we provide care and support to residents who need it for various reasons. Our services include specialized housing, social services, home care, personal assistance, and family support. We focus on the individual and provide respectful treatment. We listen to the wishes of those we serve and their families. Through respectful and attentive care, we build security and quality in our operations. We are seeking an engaged and experienced systems specialist who wants to help our business systems develop, be used efficiently, and create value for our operations. With us, you will have a key role at the intersection of operations, users, and IT – with the opportunity to influence how digital solutions support care and services both today and in the future. Initially, the position is directed toward the municipality's healthcare and care operations. Over time, the assignment may expand to include close collaboration with five additional municipalities within the V6 collaboration framework and its asset management model. About the Role As a systems specialist, you are the person with deep knowledge of business systems and how they are used in operations. You work closely with users, managers, super users, object managers, and IT functions to ensure that systems support operational needs in the best possible way. You will be a central part of the Social Welfare object and work closely with the object manager, who has overall responsibility for planning, coordination, and management of administration work. Together, you will help develop and manage business-critical systems used daily in healthcare and care. The role involves many contact points and close collaboration with colleagues, operations, IT support, and vendors and municipality-wide networks. Responsibilities In this role, you will maintain and further develop business systems by: Carrying out activities and development initiatives based on the administration plan's objectives. Configuring and adapting business systems to meet operational needs. Maintaining system functions. Gathering, analyzing, and translating operations' needs and feedback into improvement suggestions. Identifying, specifying, and documenting requirements for further development. Quality assuring and acceptance testing new features and deliveries. Providing system support to users and handling cases with vendors. Administering users and permissions. Creating and maintaining system documentation and procedures. Contributing to training, knowledge sharing, and increased system understanding in operations. Collaborating with IT and other functions to ensure a secure, stable, and efficient system environment. Monitoring developments in the field and contributing to long-term improvement work. We are Looking for You If You: Have a strong combination of operational understanding and systems knowledge. You find it easy to understand complex contexts, see the bigger picture, and handle details simultaneously. To succeed in this role, we see that you: Have relevant post-secondary education in areas such as computer science, informatics, social care, operations development, or another field that the employer deems equivalent. Have experience working with business systems, system administration, or operations development. Have good understanding of processes and practices within healthcare and care. Have very strong ability to analyze information and identify connections. Are self-driven, take responsibility, and advance your work in a structured manner. Find it easy to build trusting relationships and collaborate with people. Communicate clearly and pedagogically, both verbally and in writing. Have great interest in the operations area. Personal Qualities We place great emphasis on personal suitability. This role suits you if you are: Analytical and have high cognitive ability. Engaged and proactive. Responsible and quality-conscious. Attentive and service-oriented. Structured and solution-focused. Socially confident with strong collaboration skills. Additional Information Selection and interviews take place continuously during the application period. Benefits With Skara kommun as your employer, you receive a wellness allowance. In many roles, we apply flexible working hours with good opportunities for remote work and trust-based management. For several years, we have worked strategically with sustainable work life, which means we can offer a workplace with good development opportunities, balance between leisure and work, and sustainability throughout your career. We understand that skills development is an important part of you thriving as society changes. About Skara kommun Approximately 1,700 people work in Skara kommun in many different professional roles. Everyone is important so we can provide our residents with the best possible service. We are responsible for childcare, schools, elderly care, urban planning, individual and family services, parks, food, environment, culture, recreation, and much more. We work together toward the UN's global goals, which address social, economic, and environmental sustainability. All offers of recruitment and advertising assistance are declined. We only accept applications digitally through our recruitment program Varbi. Use the button at the bottom of the listing. If you have protected personal data, you should contact the contact person listed in the listing. In connection with recruitment, you as a job seeker have the right to information about starting salary, starting salary range, and relevant provisions applicable to the position in question; read more here. To learn more about Skara kommun, you can find information at www.skara.se Skara kommun is part of Skaraborg. To learn more about life in Skaraborg, read here: Livet i Skaraborg Open to Everyone We focus on your competence, not your other circumstances. We are open to adapting the role or workplace to your needs.