Student Technical Customer Service Representative in Karlstad

Cleverex Bemanning AB · Freie Mitarbeit

Radiatorvägen 15 , Örebro, Schweden

About the Position We are now seeking a student for our client in Karlstad. Do you have a service mindset and want to help others with technology-related questions? Then this position might be perfect for you! We see that you have at least 2 years remaining in your studies and are available to work at least 2 days per week. The role involves significant contact through support with entrepreneurs and other people in the company, which gives you insight into several exciting operations. The client distinguishes itself as the "small big" company in the industry and helps its customers work toward a fossil-free society. For this position, you will be employed as a consultant through us at Cleverex Bemanning and work with our client. What We Offer - A workplace that strives for continuous learning, development, and growth - A pleasant and fun atmosphere with an open and collaborative culture - Competent and helpful colleagues - Thorough onboarding and opportunities for skills development training Responsibilities In the role, you will have various tasks, including: - Answering incoming calls by phone and handling inquiries through email - Helping entrepreneurs working in the fiber network with support issues - Assisting technicians with information and ensuring quality in support systems - Documenting issues and updating records Your Profile For this role, we see that you: - Are currently enrolled in higher education with at least 2 years remaining - Have good computer skills - Speak and write Swedish and English fluently - It is a merit if you have previous experience in support, administration, service, or similar roles For this position, we place great importance on your personal qualities. You are service-minded and driven with a thorough and independent work approach. To thrive and succeed in the role, you are a team player who values team spirit. Of course, we see it as positive and a great plus if you have a genuine interest in technology. Other Information Start: By agreement Scope: Part-time during school terms. We expect that you can work full-time during summer and Christmas holidays. Work Hours: 8-17 weekdays Location: Karlstad About Us At Cleverex Bemanning, we work with recruiting and staffing the right employees to the right clients. Our greatest focus is on our clients, consultants, and candidates, and our goal is for you as a candidate to feel that you have found exactly the right fit!