LabTeamet is growing with a steady increase in assignments, and we are therefore looking to hire a service technician. We prefer candidates living in the Stockholm area.
Job Responsibilities:
Installation, technical service, troubleshooting, and preventive maintenance on laboratory equipment. You will work with service on all types of basic laboratory equipment; see our website for current products. The work also includes caring for customers, assisting them with product usage, and providing excellent support.
Work is primarily conducted at customer sites, so you must be comfortable with close customer contact. The position also includes phone support and email support. The role will involve some travel with overnight stays, which are often planned, though urgent travel may occur that requires short notice and overnight stays. Up to 60 overnight stays per year.
Scope of Work:
Full-time position, weekdays. You will primarily work around your base area of Stockholm/Uppsala, but you will be part of our team with assignments across Sweden, so the ability to travel for work is essential. Start as soon as possible.
About You:
· You must have experience in service, technical support, and troubleshooting. We invest heavily in internal training and training from our suppliers.
· You should have some electrical experience.
· You should have experience with mechanics.
· You have experience working in the field at customer sites.
· You are computer literate.
· You can plan and organize.
· You take initiative.
· You take responsibility for your work and tasks, help and support your colleagues, and contribute to collective responsibility on the team. You are part of the team and company, and you step up when needed so that together we work toward our common goals and ensure satisfied customers.
· You have a fundamentally positive attitude and are solution-oriented.
· You are a positive person who enjoys encouraging colleagues and helping customers in the best way possible.
· A large part of your work involves communicating with customers and colleagues.
· You communicate directly, collaborate well, are flexible, and take initiative.
· You are fluent in Swedish and English.
· You enjoy traveling, can handle urgent travel without problems, and can be away from home with overnight stays when needed.
· You have a valid driver's license (Category B).
· You can easily absorb information from manuals and technical documentation. This is important as the work requires you to search for and understand technical information from technical materials.
· You are good at documenting your work, keep your commitments, complete tasks on time, and are organized.
· As a service technician, you largely drive and plan your own work, which requires you to be responsible, goal-oriented, structured, and self-directed.
· You are stress-resistant and can handle multiple tasks simultaneously.
· You are conscientious and take great responsibility for your work and assignments.
Benefits and Advantages:
· Interesting work with engaged colleagues and excellent development opportunities in one of the future-leading companies in the industry.
· Work with market-leading products.
· Continuous training in the field and on our products to ensure your development and the best possible service and support to our customers.
· Training takes place internally and with our suppliers, which are primarily located in Europe.
· Good conditions, occupational pension, private health insurance, wellness benefits, company car, mobile phone, etc.
· LabTeamet's friendly colleagues and customers—a good team that works together, for each other, and supports one another when needed. Together with our customers, we are LabTeamet.
For more information, contact our Service Manager Mattias Green at [email protected]
Submit your application with CV, references, etc. via email to [email protected]
Selection will be conducted on a rolling basis, and the position may be filled before the final application deadline.
To learn more about LabTeamet, please visit our website www.labteamet.com