Serviceakuten in Malmö is now hiring a new team member
We have been active in the industry for over 23 years and have earned the trust of a large number of companies to develop effective solutions for printing and document management. We know that all companies, regardless of size, depend on a functioning office environment, as any downtime means the company loses valuable time. We are proud of our operations, which are characterized by very good service, thoroughness, and flexibility. Everything for our customers' benefit.
We are looking for someone whose personality is characterized by great personal responsibility and a desire to develop in what you do. We appreciate entrepreneurship and personal commitment. Putting the customer in focus is self-evident to you.
The level of service to our customers forms the foundation for our continued success, which is why it is very important that you are responsive to customer needs and have a high sense of service.
Job Description:
As a Service Technician with us, you will work alternately in our workshop/office in Malmö and on-site at our customers. In the workshop, you will work with, among other things, assembly of copiers, installations, repairs and troubleshooting; you also work with support. At our customers' locations, you are responsible for tasks such as installations, service, support, and basic information/training on how our machines work. Your workplace is primarily Malmö and surrounding areas, but we want to emphasize that it is common to have customer assignments throughout Skåne and sometimes in other parts of Sweden. We will provide you with continuous in-house training. The work mainly consists of repairs and troubleshooting as well as installations of office equipment at customer sites. This position requires a valid driver's license (category B). We apply a six-month probationary period.
Who Are You?
No specific education is required for this position, rather the right personal qualities. You have great social skills, are practical-minded, solution-focused with excellent customer service. You as a person are service-oriented, flexible, outgoing, and have good organizational skills.
You have some knowledge of IT and a basic understanding of networks. You have logical thinking, which makes you a technical problem-solver.
We would like you to have an interest in developing together with us and us with you. By that we mean you are passionate about both your own and the company's development. We see high work ethic as self-evident. You have good knowledge of Swedish and English, both spoken and written. Since our systems are database-driven, we see that you are technically inclined with good IT skills.