Service Technician / Inside Sales Representative for our Gävle project

Cramo AB · Vollzeit

Gävle, Schweden

Are you a problem solver who enjoys combining technical work with sales? Do you like meeting customers while taking responsibility for service and returns handling? Then you should apply for the position of Service Technician / Inside Sales Representative for our Gävle project! About the role We are now looking for a Service Technician / Inside Sales Representative for our Project Depot Datacenter in Gävle. In your role as a service technician, you will load and unload machinery, receive returns and perform damage inspections, clean and test machine functionality, and perform simple repairs. You will work with our entire rental range consisting of construction machinery, lifts, and plant equipment. When working with machinery rental and sales, you will follow up on ongoing rentals, receive orders, book and coordinate transports. Based on the customer's needs, you will provide service, advice, and information about Cramo's products. What we offer you At Cramo, we strive to always be at the forefront of societal development. We contribute not only to our customers' success but to society as a whole. The key to our success is our amazing employees who have a positive "anything is possible" attitude. For us, it's important to work towards a more inclusive workplace where all our employees get the opportunity to reach their full potential. Cramo offers good development opportunities and employment and staff benefits. In addition, we care about our employees' health and well-being, and offer a work environment where everyone should enjoy working and feel appreciated. Collective agreement: SVEMEK (IF Metall and Industriarbetsgivarna) Are you the one we're looking for? Class B driver's license is a merit Good computer skills Good knowledge of Swedish and English We would like you to have experience in service-related and/or technical work, but the most important thing is that you have a desire to provide excellent service and an interest in technology. You like to take charge of situations with the customer, where your goal is to create value and meet a need or solve a problem, even in situations that can become a bit more stressful. You take responsibility and act proactively, for example by suggesting other solutions that are better for the customer, and understand that this contributes to customer satisfaction. Your good organization and attention to detail also help ensure that the customer feels you have exceeded their expectations. We do not expect you to have knowledge of our products, but we value curiosity and a willingness to learn and develop with us. It's a merit if you have a forklift license. Application: Selection is ongoing and the position may be filled before the deadline. We conduct alcohol and drug testing to ensure a safe work environment for everyone. To ensure everyone has an equal opportunity for a fair process, we use a personality test in our recruitment process. We are working to increase our diversity and welcome all types of applicants. If you have any questions about the position, please contact recruiting manager Andreas Dahlqvist at [email protected]