Service Technician

Sundsvalls kommun · Vollzeit

Norrmalmsgatan 4, Sundsvall, Schweden

Welcome to Sundsvall Municipality! Sundsvall Municipality is one of Northern Sweden's largest employers with around 8,000 employees and over 300 professions. Together we fulfill one of the most important missions in society – creating value and benefit for residents, businesses, and future generations. Regardless of activity, we work toward the same goal: being a great place to live, work, and thrive. Right now we are in an exciting phase of development. We are a driving force in digital development and artificial intelligence, and together we create smart solutions for the people of Sundsvall today and in the future. We are facing major transitions to meet citizens' needs in the long term – do you want to be part of that journey? Your New Workplace The Department for System Support and Welfare Technology is a shared operational support unit for the Care and Social Services Administration and the Individual and Employment Administration, consisting of approximately 25 employees working in three teams: Personnel Support Welfare Technology and Medical Technology Operational Systems Service Technicians belong to the Welfare Technology team, which consists of 12 employees distributed across the following competencies: object specialists, system administrators, and service technicians. Together, the team ensures a well-functioning technical environment for the operations. The department works at strategic, tactical, and operational levels with the administrations' welfare technology and system support. The mission includes both daily handling of cases and support requests as well as long-term development work. An important part of the operation is to contribute to the organization's digital development and strengthen digital capability in line with the politically stated ambitions for a "digital first" perspective. The work is therefore characterized by close collaboration, technical expertise, and a strong focus on developing and implementing solutions that create value for both operations and users. How You Contribute in the Role of Service Technician As a service technician, you are responsible for ensuring that welfare technology, medical equipment, and digital services function safely, accessibly, and appropriately for the operations. The work is conducted both in the facilities and in close collaboration with colleagues and operational representatives, where you contribute to both daily operations and the development of modern digital working methods. You will, among other things: Assemble, install, disassemble, and maintain welfare technology solutions. Troubleshoot and resolve technical problems in existing installations. Perform service and maintenance in special housing facilities and ordinary housing, home care. Document installations, maintain records, and follow up on products and their benefits. Participate in lifecycle management and implementation of new technical solutions. Collaborate with operations, system administrators, and other specialist functions to develop and improve working methods and services. The work involves being in various operational environments where allergen-causing substances or animals may be present. Your Competence and Experience We are looking for someone who: Has a technical upper secondary education or another qualification within the field of operations that the employer deems equivalent. Has at least 3 years of professional experience within the field. Good computer skills and experience working with and understanding various system solutions. Swedish – fluent speaking and writing (C1) English – very good skills in speaking and writing (B2) Category B driving license We consider it a merit if you have current knowledge or professional experience within the care and social services administration's areas of operation. We are looking for someone who is organized, self-driven, and takes responsibility for planning and executing your work efficiently. You have good collaboration skills and enjoy working closely with both colleagues and operations to find solutions that create value. As a person, you are empathetic, service-oriented, and demonstrate professional conduct in contact with employees, users, and other partners. You are also flexible and adapt easily to changing needs and conditions in a varied workday. We place great importance on personal suitability! About the Recruitment Process For this process, final candidates will be subject to a criminal record check. Good to Know Salary: Monthly salary/hourly wage. Individual and differentiated salary setting applies. Terms: Salary compensations in addition to the monthly salary follow applicable collective agreements. Central collective agreements can be found on the Swedish Association of Local Authorities and Regions' website, www.skr.se Collective Agreement: HÖK AB Benefits: For more information about benefits and terms within Sundsvall Municipality: https://sundsvall.se/kommun/jobb-och-foretagande/jobb-praktik-och-ideellt-arbete/kommunen-som-arbetsgivare/formaner?ae=förmåner Are you interested in learning more about Sundsvall? Click into www.sundsvall.se, or if you are interested in what it would be like to live and work in Sundsvall, you can read more at www.nykommun.se/kommun/sundsvall/ We strive for a drug-free work environment and drug testing may occur at the hiring of new staff. We apply smoke-free work hours. In Sundsvall Municipality, we appreciate diversity and welcome employees with different backgrounds. We value what equal gender distribution and diversity bring to our operations and work to ensure that our workplaces are accessible to all. To ensure quality in the recruitment process and enable good communication with our applicants, we ask you to apply for the position through the link in this announcement. If you are also interested in working as emergency services personnel on standby/part-time firefighter, click on the link: https://www.rtjmedelpad.se/om-oss/jobba-hos-oss/raddningstjanstpersonal-i-beredskap-rib We decline all offers of advertising and recruitment assistance in connection with this announcement.