We are looking for a new star to join Europcar Kiruna. Do you enjoy fast-paced, varied days and are passionate about giving customers the best possible experience? Then keep reading! Previous experience in similar work is not a requirement – as someone new to the role, you will receive the training you need. Don't miss this opportunity – apply for the position today!
You will become part of our culture characterized by putting the customer first, teamwork, honesty, and personal commitment. You will be part of a great team with strong camaraderie.
About the Position
The role combines roughly equal parts administrative work and practical vehicle handling, where you will help our customers with bookings and service while ensuring that vehicles are road-ready through washing, basic maintenance, and damage inspections. It is a job that is sometimes physical and always varied – perfect if you thrive switching between the computer, customer interactions, and the workshop floor. With us, you get a fast-paced workday, many pleasant customer contacts, and a work environment where something new is happening all the time.
You will be part of a team with colleagues within Europcar but also have colleagues in sales and service operations at the same workplace. Norrlands Bil is a secure, collectively bargained employer with forward-thinking values that offers good development opportunities and a range of favorable employee discounts for car purchases, car rentals, wellness benefits, and hobby events, etc.
Who Are You?
We are looking for someone who shares our values where the customer is in focus, teamwork, honesty, and personal commitment. We see these principles as an important compass for how we should be and the way we achieve our business objectives. Our goal is for customers to be exceptionally satisfied after visiting us.
For you to thrive and be the right person for the position, it is essential that you are service-oriented and skilled in customer interactions. Sales and communication skills are two important qualities. You have good collaboration abilities and are independent and positive. Furthermore, you are stress-resistant, have good administrative skills, strong digital competence, and easily learn new systems and technology.
We place great emphasis on personal suitability.
A valid B-category driver's license is required, as well as language skills in both Swedish and English.
Information & Contact
Extent: Full-time 100%
Location: Kiruna
Working hours: Daytime Monday-Friday, but weekend and on-call weeks occur according to a rotating schedule
For questions, contact Station Manager Vanessa Dolinsky +4698066600
Application Deadline: 2026-10-04
Submit your application as soon as possible as selection is ongoing and the position may be filled before the application deadline. We look forward to hearing from you!
About Us
Europcar is part of Norrlands Bil. The group has approximately 400 employees distributed across seven locations in Northern Sweden. From Skellefteå in the south to Kiruna in the north. The group consists of four companies: passenger cars, heavy vehicles, service, and mobility & finance. Europcar is a separate business unit within the passenger car company and here we especially value collaboration between stations, which creates good cohesion despite the distances. Want to be part of the community? Read more here: www.norrlandsbil.se