That people are the driving force behind our success is no secret. Cars are the foundation of our business – but it's our employees' commitment, knowledge, and care that makes us the market-leading car rental company we are. Do you want to be part of a family-oriented company where mobility solutions, social responsibility, and strong community are at the center? Then this could be your next opportunity.
To our rental stations in Gothenburg (Landvetter Airport & Central Station), we're now hiring several customer service-oriented Car Rental Agents/Car Care Specialists (CSR/Hiker) who want to contribute to a smooth and memorable customer experience – every day.
We're looking for someone who wants to work extra as needed. Work hours vary throughout the week between 06:00–23:00, as flexibility is crucial to meet our customers' needs.
About the Role
As a Car Rental Agent/Car Care Specialist, you play a central role in the customer's overall experience, from first contact to vehicle return. Your mission is to create a safe, smooth, and positive rental process where both service and quality are in focus.
You will help customers throughout their car rental, such as:
Handle bookings and customer inquiries via phone, email, and in person
Rent out vehicles and prepare rental agreements
Clean, prepare, and quality-check vehicles and handle minor damage
Vehicle delivery & daily planning of the station's available fleet
Are You Our Next Service Star?
We believe you thrive in a service-oriented role and get energized by meeting people. You're responsible and driven by solving problems in a fast-paced environment. Perhaps you've previously worked in service, sales, hospitality, restaurants, retail, or transportation. You share our values – safety, service, joy, and respect – and appreciate teamwork where we together create the best possible customer experience in all situations.
A requirement for this position is a valid driver's license (Category B) and fluency in Swedish and English, both spoken and written. We also believe you're an administrative star who has a talent for learning new systems.
This Is Hertz 💛
Hertz meets people's mobility needs with smart mobility solutions. We're driven by care for our customers, people, and the world around us. We're a family-oriented company with a yellow heart in everything we do and with strong social engagement that supports Maskrosbarn, Childhood, and Barncancerfonden. We believe in diversity and want our organization to reflect both society and our customers, where all employees are called Co-Responsible.
What We Offer
Collective agreement through Unionen & Transport
A workplace characterized by strong service culture
Opportunity to influence and develop the customer experience
Great development opportunities in a fast-moving organization
Fantastic colleagues and an inclusive community
Selection is ongoing and the position may be filled before the final application deadline, so we encourage you to submit your application today!
A background check may be conducted on final candidates.
Hertz meets people's mobility needs with smart mobility solutions. We're driven by care for our customers, people, and the world around us.