Service at O'Learys Borlänge
About the position: Your main role as a server at O'Learys Borlänge is to ensure our guests have a fantastic experience when they visit us. This means constantly keeping full focus on our guests, welcoming and attending to each guest, being attentive and helpful, and professionally addressing guest requests! You will seat guests at their tables, present the menu and take orders, serve food and beverages, and provide excellent service throughout their visit.
About you: We are looking for someone who radiates service excellence, values equal treatment and respect toward both colleagues and guests. Your passion for food, service, and creating memorable guest experiences will be key to your success in this role. We are seeking someone who will be a proud member of the O'Learys family and who strives to maintain high standards and quality in everything you do, both individually and as part of our team.
Your responsibilities will include:
Serve food and beverages according to service sequence
Welcome and greet guests with a smile, seat them at tables or direct them to activities in the absence of a maitre d'
Be responsible for presenting the menu and offers to guests
Ensure guests receive the best possible service and overall experience
Take orders via iPad and deliver correct order tickets to the kitchen
Ensure compliance with alcohol laws and check ID for guests under 25 years old
Process payments from guests and provide receipts upon completion of sale
Alert management or security if a guest has consumed too much alcohol or is creating an inappropriate atmosphere
Proactively drive sales of add-ons and upsells such as dipping sauces, appetizers, beverages, and desserts
Inform guests about our activities and other offerings in a friendly and welcoming manner
Prepare and set up the venue before opening/closing and carefully follow service checklists and manuals
Clear tables, clean, collect dishes and trash, and place them in designated areas
Ensure service stations are well-organized and fully stocked
Support all areas of the restaurant including dishwashing, greeting, activities, kitchen, bar, and nightclub
Return iPads, cash registers, and card terminals in good condition and ensure cash registers balance
Desired experience and qualities:
At least one year of work experience as serving staff in a restaurant/bar and have good cash handling experience
Fluent spoken and written Swedish and good knowledge of English
At least upper secondary education
Relationship-builder, stress-resilient, and enjoy working as part of a team
Ability to handle multiple tasks simultaneously
Problem-solver focused on creating a great guest experience
Passion for food, beverages, sports, and people
Does this sound like something for you?
Don't hesitate to apply today—interviews are ongoing. For questions about the position, contact Jacob Aurell-Dahlberg ([email protected]). We look forward to hearing from you!
What do we offer you?
Personal development
Possible career advancement
Collective agreement
Start: By agreement
Scope: Extra (At least every other weekend)
Working hours: Primarily weekends, evenings may occur
Location: Borlänge
About O'Learys
O'Learys is more than just a restaurant. It is an entertainment center that, beyond our love of sports, food, beverages, and great atmosphere, is a meeting place filled with activities and entertainment every day of the week. In addition to our wide range of activities for both adults and children, we also offer live events and concerts featuring some of Sweden's biggest DJs, bands, and artists.
We believe in research-based and objective evaluation methods to support our work in finding the right person for the right role. For this reason, we use Alva Labs assessment methods in our recruitment processes to help us identify candidates most likely to thrive and fit the role.
Open to everyone
We focus on your qualifications, not your other circumstances. We are open to adapting the role or workplace according to your needs.