At Mio, the customer interaction is at the core of everything we do. Whether we meet customers in the store, develop our assortment, or work behind the scenes at the service desk and warehouse, we all contribute to the same goal – creating world-class customer experiences. To succeed, we believe in the power of teamwork. We combine business acumen, knowledge, and passion to develop both the customer experience and our business. Here you have the opportunity to take responsibility, contribute ideas, and help shape the future of Mio together with engaged colleagues.
Are you passionate about creating world-class customer interactions?
Do you enjoy inspiring others, finding smart solutions, and making every visit something special? Then you could be our next Sales Associate!
At Mio, you work in a stimulating environment with varied tasks where initiative and development are encouraged. Together with engaged colleagues, you create memorable experiences and customer interactions – every day.
About the Role
As a Sales Associate, you are a key person in the daily operations of the store. You actively work with sales, service, and ensuring that the store is well-stocked, inspiring, and ready to meet customers. With a focus on care, business acumen, and customer needs, you create a personal and positive experience.
Your Responsibilities
Create a professional, inspiring, and personal customer interaction
Work with needs-based sales and offer comprehensive solutions
Ensure the store is well-stocked and visually appealing with products properly price-marked
Handle customer inquiries, complaints, and expired items according to procedures
Participate in tracking campaigns and sales results
Report operational issues and safety risks to the responsible person
Contribute to a safe, ergonomic, and pleasant work environment as well as a positive workplace climate with teamwork and inclusion
We're Looking for You
Have a genuine interest in sales and customer service
Are solution-oriented, responsible, and business-driven
Contribute positive energy and teamwork
Have good communication skills and thrive in an active pace
Have retail sales experience (merits but not required)
The Position
Permanent part-time employment (80%), starting with a 6-month probationary period
Start date by agreement.
Working hours include evenings and weekends.
Recruitment
Selection takes place on an ongoing basis. The process includes work psychological tests (MAP and Matrigma).
A background check is conducted at the end of the recruitment process for the candidate who moves to the final stage.
Positions may be filled before the final application deadline.
Mio is one of Sweden's leading furniture and home furnishing chains with stores throughout the country. Since 1962, we have helped people create homes they love and continue to develop our offerings, customer interactions, and business for the future. Our vision is clear – to be the largest in Sweden in furniture and to be present in every room, in every home. If you want to join us on this journey, you are warmly welcome to Mio.