JOB DUTIES:
You will provide clients with consultations and advice in the area of non-insurance social benefits.
You will handle the receipt of applications for non-insurance social benefits. You will perform formal and substantive review of the received application and all submitted supporting documents. You will enter the received application and all submitted supporting documents into the unified information system. You will process data necessary for benefit decision-making. You will maintain file documentation regarding the benefit in accordance with applicable general binding legal regulations, internal directives, and service regulations. You will perform the actions of a first-instance authority in administrative proceedings as an official authorized to perform such actions based on internal directives or authorization. You will handle matters in administrative proceedings, including partial aspects of administrative proceedings according to standard procedures (such as obtaining documentation for issuing decisions, their verification and investigation, review and correction of obvious inaccuracies in decisions, statements, certificates or notices, drafting protocols of oral hearings and oral submissions, as well as other actions in contact with participants in administrative proceedings, handling complaints and corrections). You will assess documentation for administrative proceedings and conduct evidence necessary to establish the facts of the matter.
You will perform formal and substantive review of the received and processed applications for non-insurance social benefits, payment of non-insurance social benefits, and will monitor paid/unpaid non-insurance social benefits. You will manage coordination of social security systems for individuals (EU citizens) moving within the European Union. You will ensure digitization of received applications and all supporting documents that are part of file documentation, including review of documents in the digitized processing and archiving process. You will conduct local investigations for purposes of non-insurance social benefits. You will cooperate with administrative authorities, territorial self-governing units, social security bodies, material assistance authorities, state health administration bodies, employers, and other entities according to special legal regulations.
You will perform activities requiring individual approach to specific cases, or decision-making when choosing from multiple alternative solutions, consisting of continuous direct personal contact with citizens in crisis social situations where there is a threat to life, health, basic living needs (nutrition, clothing, housing), or the development of minor children, and citizens in exceptionally difficult or unexpected social situations requiring non-insurance social benefits.
WE OFFER: flexible working hours; 5 weeks vacation; 5 days indisposition leave; 1 day for personal matters; meal allowance, so-called food subsidy; opportunity for professional education and professional/personal development, bonuses for life and service anniversaries; contribution to savings products for old age 270 CZK per month. State employees receive a special allowance in the amount of 2,300 CZK. Personal allowance from 1,950 CZK to 5,849 CZK.
CONTACT: by email
Applications for employment in service and assignment to a service position or applications for assignment to a service position (hereinafter "application") submitted within the deadline of June 19, 2026, i.e., within this period, received by the service authority through the postal service operator at the address of the service office Czech Employment Office, Regional Branch in Pardubice, Boženy Vikové–Kunětické 2011, 530 02 Pardubice,
• submitted in person to the reception desk of the service office at the above address,
• submitted in electronic form to the service office email address [email protected], or
• submitted in electronic form through the service office data mailbox ID 4p2zpna.
The envelope or data message containing the application including required documents (attachments) must be marked with the words: "Do Not Open" and "Selection Procedure Ref. UPCR-2026/80425-78099809".
In the application, the applicant is required to provide the ID of their data mailbox or electronic address to which documents in the selection procedure will be delivered.