Onsite Support Technician | Huskvarna/Jönköping

Experis AB · Vollzeit

Verkstadsgatan 3, Jönköping, Schweden

Are you a service-oriented IT technician who enjoys working close to users and solving technical problems on-site? Do you want to work in a role where you can combine troubleshooting, hardware management, and user support in a modern IT environment? This could be your next career step. We are now looking for an Onsite Technician for an assignment in Huskvarna/Jönköping where you will become an important part of the local IT support. Here you will work in a business-close role with significant personal responsibility and the opportunity to make a real difference in users' daily work. About the Role As an Onsite Technician, you will be responsible for ensuring a stable, efficient, and well-functioning IT environment for the organization's users. You will work closely with end users and handle everything from installations and troubleshooting to hardware delivery and support in conference rooms. You will be part of a team that is responsible for delivering high-quality IT support and contributing to a positive user experience through fast, professional, and solution-oriented service. Your daily tasks will include: Providing qualified on-site IT support to users and the organization Troubleshooting and resolving incidents where remote support is insufficient Installing, configuring, and delivering computers, mobile phones, and other IT equipment Managing and prioritizing support tickets, including VIP support Working with systematic troubleshooting of clients and peripherals Providing support for printers, meeting rooms, and conference technology Documenting solutions and updating knowledge databases Ensuring that hardware inventory and related documentation are kept up-to-date Participating in major incidents and supporting colleagues as needed Contributing to the development and improvement of processes, routines, and working methods You will get a varied role where technical expertise, problem-solving ability, and service mindset are central. We are Looking for You if You Have At least 3 years of experience in IT support, on-site support, or client management Good experience with troubleshooting in Windows environments Experience with installation and management of computers, phones, and peripherals Experience with ticket management systems and documentation Fluent spoken and written Swedish and English A valid driver's license (Category B) Enjoy working close to users and the organization Meritorious if You Also Have Experience from larger organizations with complex IT environments Experience with VIP support Knowledge of client management and lifecycle management of IT equipment Experience with conference room technology and AV equipment Experience working according to established support processes and ITIL To Succeed in This Role We Believe You Are Service-oriented with a genuine interest in helping others Pedagogical and clear in your communication Independent and responsible Solution-oriented and proactive Structured and thorough A team player who enjoys sharing your knowledge Flexible and comfortable in an environment where priorities can change Other Information Work Location: Huskvarna/Jönköping Scope: Full-time Work Model: On-site, five days a week Start: By agreement For this role, you must be able to undergo and pass a security clearance according to applicable regulations. For certain assignments, special requirements regarding citizenship may also apply. What Does It Mean to Work as a Consultant with Us? We believe you should be able to grow in the direction that suits you. That's why we offer continuous professional development, certification opportunities, and access to modern tools and technologies. You will be employed by Experis and work on assignments that match your ambitions, experience, and goals. As a consultant with us, you will receive support from a personal consultant manager, access to our AI-driven platform Experis Career Accelerator with over 4,500 training courses and certifications, and the opportunity to build a long-term career in IT and Tech. About Experis Experis is a leading global consulting firm in IT and Tech with over 600 consultants in Sweden and 22,000 worldwide. We work long-term with professional development, innovation, and sustainability where our values of People, Knowledge, and Innovation permeate everything we do. What Can We Offer You? We offer: Trial employment according to collective agreement Market-competitive monthly salary Occupational pension and insurance Wellness allowance Regulated vacation and vacation compensation Continuous professional development Exciting assignments with attractive clients Great opportunities to develop within IT support and infrastructure Application Does this sound like an assignment for you? Submit your application today as selection and interviews are conducted on an ongoing basis. Daniel Jordacijevic Talent Acquisition Specialist, Experis [email protected]