Networking Managed Services Engineer (L2)

NTT Czech Republic s.r.o. · Vollzeit

Praha, Tschechische Republik

Mazurová Anna, e-mail: [email protected] Resolving incidents/tickets (phone, email, chat) and implementing requests. Providing L1 technical support for customers in the networking field. Monitoring customer infrastructure, customer communication, troubleshooting. Previous IT support experience required. Willingness to work 24x7 shifts. English required - daily communication. Training in scope to be agreed with direct supervisor 5 weeks of vacation 3 so-called Sick Days per year Salary compensation for temporary work incapacity beyond the statutory compensation level up to the fixed base salary for temporary work incapacity up to 21 days per year Laptop and mobile phone including data plan according to company standards Pension contribution of 1,000 Kč per month (after probation period) Above-standard health care (after probation period)