Do you want to help develop FAK's member service and digital communication?
FAK is seeking an engaged and organized member administrator and digital communicator who wants to help provide excellent service to our members while strengthening our communication across digital channels.
In this role, you'll have a varied day-to-day where administration, member contact, and communication work hand in hand. You'll become an important part of the organization's daily work and have the opportunity to influence how we meet, inform, and engage our members.
About the Position
As a member administrator and digital communicator, you're responsible for ensuring member administration runs smoothly and that our information reaches our audience in a clear, relevant, and engaging way.
This is a 50% on-site position, not hybrid.
Your main responsibilities will include:
administer and update member registers and member information
handle member inquiries and respond to questions via email and other contact channels
provide service and support to members, officials, and local organizations
administer member mailings and other member information
create and publish content in digital channels and social media
update and develop website content
plan and implement digital communication and campaigns
develop news, texts, images, and other content
contribute to developing the organization's digital presence
monitor and analyze communication efforts and member communication
support the organization with other administrative and communication tasks as needed.
What We're Looking For
You're thorough, self-directed, and service-oriented – and you enjoy combining administration with communication. Strong skills in Swedish, both spoken and written, are required.
We'd like to see that you have:
experience in administrative work and member service
strong ability to express yourself in Swedish, both spoken and written
experience with web publishing and social media
good digital skills and ability to quickly learn new systems
experience working in a structured way and managing multiple tasks simultaneously
sensitivity to audience-appropriate communication
ability to work independently as well as collaboratively with others.
It's an advantage if you have experience from a non-profit organization, voluntary associations, defense or civil defense activities, or similar.
As a Person
We believe you're someone who enjoys helping others and finds it easy to build good relationships. You're solution-oriented, unpretentious, and take responsibility for getting things done.
You don't need to know everything from the start. What matters most is that you're curious, engaged, and willing to develop together with the organization.
What We Offer
At FAK, you'll get a varied and meaningful role where you can influence both the member experience and the organization's communication.
You'll be part of an operation with an important mission to society and get to work alongside engaged people who are passionate about the organization and its activities.
Learn more about us at: https://fak.se/om-f-a-k-/om-oss/