Quality Manager and Deputy Director for the Social Office

Norrköpings kommun · Vollzeit

Norrköping, Schweden

The Social Office is in an exciting development phase where quality, economics, and operational development need to work together to meet future needs. We are now seeking a Quality Manager and Deputy Social Director who wants to lead the continued development of an operation that creates conditions for good living standards and independent living for Norrköping's residents. Who are we? The Social Office is in an exciting development phase. Following a comprehensive organizational restructuring, we have consolidated our operations and today have approximately 1,800 employees with a combined mandate and a budget of around 2 billion kronor. We have an important mission to create good conditions for the municipality's residents. Every day we work to create security, support, and better living conditions for people who need society's support most. To succeed, we need an organization where quality, economics, and operations work together and develop in the same direction. We are now seeking a Quality Manager and Deputy Social Director who wants to help shape the future social services and contribute to ensuring that our efforts generate the greatest possible benefit for the municipality's residents. Your responsibilities As Quality Manager and Deputy Social Director, you have a central strategic role in the Social Office's leadership. You are responsible for developing and strengthening the office's governance, quality, monitoring, and shared processes to ensure efficient and sustainable operations. You drive the development of data-driven working methods that provide well-founded decision-making support for resource, quality, and operational development. Through systematic environmental monitoring and analysis, you contribute knowledge about trends and future challenges that support strategic decisions. In close cooperation with the Finance Manager, operational managers, and other key functions, you lead change and development work in a large and complex organization. You work to create structures that strengthen both operational efficiency and long-term development. As Deputy Social Director, you provide close and trusted support to the regular Director, and step in as a substitute when needed. You lead your own strategic initiatives with a primary focus on the office's internal development. Who are you? We are looking for someone who is motivated by creating structure, clarity, and results. You have a strategic perspective and see the connections between quality, economics, and operations. At the same time, you have the ability to translate analyses and decisions into concrete development and lasting change. You have: Academic degree in, for example, public administration, economics, or another relevant field. Experience analyzing economic aspects in quality and development work. Experience in finance and quality management as well as goal and results-based management. Experience in project managing development initiatives and streamlining shared processes. Experience preparing and presenting administrative materials for political committees. Multiple years of experience in a leadership position within public operations. Experience managing managers. You are also expected to have good knowledge of change management, organizational development, and strategic operational planning, as well as quality management systems and process development. We consider it an advantage if you have understanding and knowledge of the social services' mission and operational conditions. As a person, you are analytical, strategic, and collaboration-oriented. You are a confident and clear leader who creates engagement, builds trust, and gets different functions to work toward common goals. You lead with courage, confidence, and a holistic perspective, and are driven by creating real value for both the operation and the people we exist to serve. With us, you will have a key role with great opportunities to influence the development of a socially important operation where quality, sustainable resource management, and residents' needs are central. The position is placed in a security classification, and the employment will be preceded by a security clearance supported by the Security Protection Act. Welcome to apply! Position information Number of open positions: 1 Type of employment: Permanent full-time position Start date: By agreement Working hours: Day shift Remote work option: Yes, when compatible with operational needs Deadline for applications: October 5 Contact: For questions about the role, contact Social Director Pernilla Thott Ljung at 011-151088. For questions about the recruitment process, contact Sara Gustafsson at [email protected] Additional information: We have chosen to remove the personal letter and replace it with selection questions relevant to the position. This makes it easier to make an objective assessment of your qualifications. You submit your CV as usual. Register extract: For positions in elderly care, services for people with disabilities, adult education, and activities for children and youth, checking register extracts is part of the recruitment process THE FEELING OF CONTRIBUTING. THE OPPORTUNITY TO MAKE AN IMPACT Working in Norrköping Municipality means you are part of creating welfare. Our 11,000 employees contribute and make a difference. Every day. We offer a creative and dynamic workplace for curious and open people who want more than just a job. Together we create Norrköping's future. We are looking for you who have the competence to contribute to our operations regardless of gender, gender identity or expression, age, ethnic background, religion or other belief, sexual orientation, or disability. When you apply for a job with us at Norrköping Municipality, you use our recruitment tool. You begin your application by clicking apply at the bottom of the listing. If you have protected personal information, you should not submit your application through our website. Contact the recruiting manager or recruitment specialist directly to discuss the best way for you to apply based on your security needs. Contact information can be found in the listing. We decline all offers of advertising and recruitment assistance in connection with this listing.