Do you want to be part of developing the future of home care services?
Allegio is a leading home care provider operating in 15 municipalities. We combine high quality, strong local engagement, and digital innovation to create security for our customers and an attractive workplace for our employees.
We are now looking for a Quality and Operations Development Manager who wants to help us develop our work methods, processes, and management systems while supporting us in achieving even higher quality.
About the role
As a Quality and Operations Development Manager, you will have a central role in Allegio's continued development. You will work closely with our central and regional management teams to ensure quality, regulatory compliance, and operational development across the entire organization.
The role combines quality management with change leadership and operational development. You will identify areas for improvement, drive development projects, and ensure that our operations continue to work in accordance with legal requirements, municipal agreements, and internal guidelines.
You report to the CEO.
Your main responsibilities
Develop and maintain Allegio's management system.
Plan and conduct internal audits, self-assessments, and quality monitoring.
Analyze and investigate deviations, complaints, and quality results, and ensure that improvement measures are implemented.
Create and develop procedures, processes, governance documents, and annual schedules.
Train and support Regional Managers in quality and improvement work.
Support procurement processes, contract follow-ups, and contacts with authorities.
Monitor developments in legislation, regulations, and industry requirements.
Contribute to digitalization and development of modern working methods.
Who are you?
We are looking for someone with experience in quality management or operational development within healthcare, care services, or other operations where quality, monitoring, and regulatory compliance are central.
You have:
Relevant bachelor's or master's degree, such as social worker, registered nurse, or physiotherapist.
Experience in quality management, process development, or operational development.
Strong analytical skills and experience working with monitoring and key performance indicators.
Excellent ability to express yourself in Swedish, both verbally and in writing.
Good knowledge of Microsoft 365 and digital operational systems.
It is advantageous if you have experience with:
Management systems according to SOSFS 2011:9.
Deviation management, Lex Sarah, and quality audits.
Public procurement (LOV and LOU).
Project management and change management.
Power BI or other analysis tools.
As a person
To succeed in this role, you are:
Structured and quality-conscious.
Analytical and solution-oriented.
Unpretentious and collaborative.
Independent with strong drive.
Pedagogical and confident in training and supporting managers.
You thrive in balancing strategic issues with operational support and are motivated by creating concrete improvements that make a difference for both customers and employees.
What we offer
A key role in a growing corporate group.
Opportunity to influence and develop the future of care services.
Short decision-making processes and significant personal responsibility.
Competent colleagues and a strong company culture.
Good development opportunities.
Location
Jönköping. You must have a valid driver's license (category B) and the ability to travel for work.
Recruitment process
We welcome you to submit your application with CV and cover letter. Before any potential employment, a thorough background check will be conducted.
The deadline for applications is September 30, 2026. The position may be filled before the deadline.
We look forward to receiving your application!