Customer Service Representative/Coordinator at Attunda Sot & Vent!

Performiq AB · Vollzeit

Hammarbybacken 31 , Stockholm, Schweden

Job Description & Offer Attunda Sot & Vent is now hiring a customer service representative/coordinator – a role where you'll take on responsibility, engage with customers, and ensure our operations run as smoothly as possible. We believe you're someone who likes to stay organized, thrives in a fast-paced environment, and wants a role with significant responsibility from day one. What you'll do with us: • Answer customer questions via phone and email. • Schedule and book customer visits – for both chimney sweeping and ventilation projects. • Coordinate team resources to ensure the right person is in the right place at the right time. • Optimize the calendar – for both our technicians and customers. • Handle invoicing questions and administrative tasks. This is a broad role where you'll both manage customer interactions and oversee scheduling. Candidate Profile We're looking for someone with prior work experience and a track record of taking responsibility in your work. You're curious, solution-oriented, and not afraid to step up when needed. Previous experience in customer service, retail, telemarketing, or administration is a plus. We place great value on your attitude and commitment. Do you have a background in sports or volunteer organizations? That's a major advantage! We know that often means you're used to collaborating, taking responsibility, and working toward shared goals – exactly what we value here. We also believe you: • Handle stress well and enjoy working at a fast pace. • Have good multitasking skills and can manage several tasks simultaneously. • Have customer service in your blood and enjoy customer contact. • Are organized and like taking on responsibility. What you get as part of the team at Attunda Sot & Vent • Breakfast every day – we start the day together. • Training sessions every Monday and free gym access. • Opportunity for salary bonuses when you live up to our values. • Fun trips and events with colleagues – we have a good time together, both at work and outside of it. Other Information Start: Immediate Scope: Full-time Working hours: Weekdays, 07:00–16:00 Location: Arlandastad, 15 minutes' walk from Märsta commuter train station. Does this sound like something for you? Submit your application today – we conduct interviews on an ongoing basis! About the Company At Attunda Sot & Vent, we work with chimney sweeping, ventilation cleaning, OVK, and fire safety – with the goal of creating safer and more energy-efficient homes and properties. We serve private individuals, businesses, and property owners in the Stockholm area. Our focus is on high quality, fast service, and always greeting customers with a smile. With an engaged team and clear values, we're growing steadily and are now looking for more people who want to join us on this journey.