Are you a trained agricultural engineer, livestock agronomist, or have equivalent experience and want to work close to both agriculture and digital solutions? We at Växa need to strengthen our customer support team with an engaged colleague! With us, you are offered a varied role where you get the opportunity to use your industry knowledge to provide excellent service, solve problems, and develop our operations. We are looking for someone who wants to contribute with positive energy and commitment every day - welcome to join us!
Duties
Together with a knowledgeable and engaged team, you will take responsibility for continuously developing, improving, and providing customers with the best service! The support team's mission is to guide and help both internal and external users in Växa's programs and applications. You will have many points of contact, primarily via phone and email, and no two days are alike. One moment you solve something straightforward, the next moment you tackle more in-depth matters and find smart solutions.
Beyond support, it may be relevant to participate in internal projects or help with investigations - in short, you get a varied day-to-day routine together with your colleagues.
Your Profile
We are looking for someone with a great interest in our industry. You are an agricultural engineer, livestock agronomist, or have equivalent work experience. Furthermore, through practical work you have good knowledge of dairy and/or meat production and experience with customer relations/customer contact. We require that you have excellent computer skills and experience working with various digital tools and systems. It is meritable if you have experience with Växa's programs such as MinGård and FoderOpti, among others. Knowledge of other tools, such as CRM, Outlook, and Teams is also a plus.
As a person, you are pedagogical, patient, and have an easy way of expressing yourself orally and in writing in Swedish. You are self-driven and have the ability to structure your work while being a team player who strives to develop yourself, the team, and its conditions. You have a natural ability to spread positive energy and understand the importance of your daily contribution to the team. With a humble demeanor and a strong will to create customer value, you act in a business-minded and service-oriented manner. You are curious and actively seek the information you need to succeed in your role of providing the best possible service, both internally and externally.
Other Information
The position is a permanent full-time employment. A probation period applies. Placement and salary by agreement.
The work location is Eskilstuna, with some possibility for remote work.
For more information, you are welcome to contact the responsible recruitment consultant at Jobbet.se, Matilda Festin at 072-0503217.
Trade union contact person: Patrik Davidsson, [email protected], 073-096 36 12.
Does this sound like a position for you? Welcome to become part of our team! Selection and interviews are ongoing, so apply today.
Requirements
Trained agricultural engineer or livestock agronomist, or equivalent work experience
Practical knowledge of dairy and/or meat production
Experience with customer relations/customer contact
Excellent computer skills and experience with various digital tools and systems
Excellent Swedish orally and in writing
Meritable
Experience with Växa's programs such as MinGård and FoderOpti
Knowledge of other tools, such as CRM, Outlook, and Teams
About the Employer - Växa
Växa is a leading knowledge company for farmers with dairy, meat production, and crop cultivation. Through the advice and service we provide, we contribute to increased competitiveness for Swedish agriculture. Our revenue exceeds 560 million kronor and we have approximately 500 employees distributed across 27 operating sites throughout the country. Sustainability is central to us, and our customers and Växa stand for climate-smart production and good animal welfare.
At Växa you get development - good benefits and engaged colleagues. Together we make a difference for our customers and members, and it shows!