Starfinder Rekrytering & Bemanning is an authorized company with 40 years of combined experience. We offer quality-assured and unbiased recruitment processes conducted by certified and experienced recruiters. Thanks to our extensive candidate network and passionate commitment, we deliver accurate solutions with recruitment guarantees.
Do you have a passion for customer service and providing professional care? Would you like to be the face of a well-known company in the automotive industry? Then we have the job for you!
We are looking for a cheerful, outgoing, and solution-oriented person who wants to work as a customer reception specialist at a successful company in southern Stockholm. Here you will have an important role where you create a positive experience for both customers and colleagues every day.
About the Role
As a customer reception specialist, you have a central function in the workshop's daily operations. You are the customer's first point of contact, before, during, and after their visit, and you ensure that every customer receives professional, friendly, and efficient service.
Responsibilities
Schedule customer workshop appointments via phone and email
Receive and return vehicles
Handle payments, documentation, and customer inquiries
Provide advice and guidance on basic technical questions
Work in the workshop's computer systems and support customers via phone and email
Contribute to high service standards and customer satisfaction at all levels
You will become part of a dedicated team where quality, clear communication, and good cooperation are important.
Your Profile
We are looking for someone with a background in service roles, preferably with experience from the automotive industry or a similar customer-facing position. Alternatively, you have worked in a service-intensive role and feel this is your next challenge.
We would like to see that you:
Have a strong sense of service and enjoy helping people
Are social, positive, and thrive in a fast-paced environment
See solutions instead of problems
Find it easy to make connections and build relationships
Are organized and can handle multiple tasks simultaneously
Speak and write fluent Swedish
Hold a Class B driver's license
Experience with automotive industry systems (such as Kobra, Automaster, Tacdis, Elsa, or Winassist) is a merit but not required. If you also have an interest in cars, that's a plus.
Application and Start Date
This is a full-time position, starting as soon as possible. Working hours are daytime Monday-Friday, with shifts varying between 7-16 and 9-18. You will receive a secure employment with Starfinder and a consultant manager who will support you along the way and guide you toward a successful career. There is a very good chance of being recruited directly by the client company.
Does this sound like something for you?
Submit your application today - interviews are ongoing!
Do you have questions about the position or the recruitment process?
Contact Amanda Svenberg - 076 009 77 46.
We look forward to hearing from you, welcome with your application!