Do you enjoy meeting people and get energized by helping others, solving problems, and delivering excellent service? Then this role might be perfect for you. As a customer communications specialist at Coor, you're often the very first person our customers meet and the one who creates a professional, reassuring, and welcoming first impression. Every call is a new opportunity to make a difference.
With us, you'll become part of a team that supports each other, shares knowledge, and works together to create world-class service experiences.
Who are we?
At Coor, we believe people make the difference. That's why we actively work to create a workplace where you feel welcome, valued, and have the opportunity to develop. We are a stable and trustworthy employer with a warm and inclusive culture where collaboration, commitment, and care are the focus.
With us, you don't just get a job—you get the opportunity to grow alongside skilled colleagues in a company that constantly strives to be even better, both for our customers and our employees.
What will you be working with?
As a customer communications specialist, you are the hub of communication between our customers and operations. You listen, guide, and ensure that everyone who contacts us receives the right help in a professional and committed manner.
Your main responsibilities will include:
Receive and answer incoming calls in a professional and service-oriented manner
Handle calls by efficiently directing them to the right department
Provide support and answer questions from callers
Independently locate and use the right information to provide the best possible assistance
Actively contribute improvement suggestions to develop our customer service and operations
Who are you?
You enjoy helping people and have a natural sense of service. With a warm and professional demeanor, you make people feel welcome and heard. You thrive in a sometimes fast-paced environment, are solution-oriented, and adapt easily to different situations. At the same time, you're a team player who readily supports your colleagues and takes responsibility for your own work.
For us, your ability to create good customer experiences is just as important as your ability to collaborate, communicate, and find solutions when the workday moves at a quick pace.
We are looking for you who:
Speak and write Swedish and English fluently
Have good computer skills and are comfortable working with different systems
Have experience in service, customer contact, or switchboard work (advantageous)
Can work evenings and weekends if needed (advantageous)
About the position
Employment type: Permanent employment
Employment level: Full-time 100% / Part-time 75%
Working hours: Monday-Friday 07:30-17:00
Start date: 27/10-26
Probationary period: 6 months
To ensure a fair and accurate recruitment process, we use personality tests and may conduct background checks before employment.
Other information
For questions, contact: [email protected]
We process applications on a rolling basis and the position may be filled before the final application deadline. We handle personal data according to GDPR, accept applications only through our recruitment system, and make all selection decisions through human evaluation.
We look forward to your application!
Please note: All sales inquiries from ad sellers and recruitment companies in connection with this recruitment process are not welcome.
At Coor, we meet each other with curiosity and warmth. With us, work people with different personalities, backgrounds, and talents. Coor is service; we take care of our customers' properties, prepare meals, clean, welcome guests, deliver mail, and handle all the hundreds of Facility Management services needed for a workplace or property to function optimally.
Our shared mission is to create the best work environments in the Nordic region—smart, sustainable, and filled with joy, for both our customers and ourselves. Together, we create value by performing, leading, and optimizing our customers' service operations so they can focus on what they do best. We take care of the rest.
Through our warm culture and strong collaboration, we have more fun and create more value for our customers. We see it every day. That's why we are one of the Nordic region's leading Facility Management companies.