Customer Service Representative / Car Sales Associate – Bilgruppen SYD
Bilgruppen SYD is seeking a new colleague to join our car sales and service operations in Lomma.
We are looking for someone who wants a varied role with extensive customer contact and who is interested in developing a career in the automotive industry.
The position combines customer reception for our service department with car sales and customer interaction in the showroom. You will be an important person in our daily operations and one of the first customers meet – both in person and by phone.
Bilgruppen continues to grow and we are therefore looking for someone who sees this role as a long-term opportunity, is willing to learn the business properly, and is ready to take responsibility.
The Role
Your responsibilities will include:
Greet and assist service department customers
Handle bookings and planning with the service department
Create and manage work orders
Handle payments and invoicing
Answer phones and handle customer inquiries
Follow up on ongoing customer matters
Maintain ongoing contact with our technicians
Greet customers interested in our vehicles
Present cars and conduct test drives
Manage and follow up on leads and customer inquiries
Gradually learn and handle larger parts of the sales process
Contribute to maintaining a professional standard in the showroom, customer reception, and customer areas
The role is varied. Some days the service department is the focus, other days may involve working primarily with car customers, sales, and follow-ups.
Who Are We Looking For?
For us, the right person is more important than a perfect CV.
First and foremost, we are looking for someone who is responsible, thorough, and customer-focused and who enjoys working with people.
You need to be able to see what needs to be done without always waiting for a new instruction.
A customer who walks through the door should feel seen. A phone call should be taken seriously. If you've promised a customer to follow up, you do it. During slower moments, you use your time on something that moves the business forward.
We believe you:
Are customer-focused with a professional manner
Have a natural interest in sales
Are thorough even when the pace increases
Take responsibility for what you start
Learn new systems and routines easily
Can work independently
Communicate well in Swedish, both verbally and in writing
See what needs to be done and take initiative
Want to learn and develop
Have a genuine interest in cars
Have a B-class driver's license
Previous experience in car sales, auto service, customer service, retail, or other sales is a merit but not a requirement.
For the right person, we would rather teach you what you don't yet know.
About Bilgruppen
Bilgruppen SYD operates both car sales and service in Lomma.
We build the business for the long term and work closely together between the showroom, customer reception, and service department.
We do not expect a new employee to know everything on the first day. However, we value the willingness to learn, take responsibility, and continuously improve your work.
Bilgruppen continues to develop and for the right person, there is an opportunity to grow with the business and eventually take on greater responsibility.
The Position
Scope: Full-time
Employment Type: Trial period with possibility of permanent employment
Location: Lomma
Start Date: As soon as possible or by agreement
Salary: Fixed monthly salary. Possibility of commission on own car sales.
Driver's License: B-class driver's license is required.
Application
Send your CV along with a brief presentation of yourself.
Please tell us why you think the combination of customer contact, administration, and sales suits you and why you are interested in working at Bilgruppen.
Selection and interviews are conducted on an ongoing basis.
As part of the recruitment process, final candidates will complete a short practical work trial. The purpose is not to test our internal systems or require that you already know the job, but to see how you communicate, prioritize, and handle different situations in daily work.
We look forward to receiving your application!