IT Technician, Digital Workplace

Sjöfartsverket · Vollzeit

Norrköping, Schweden

Sweden's most beautiful workplace is seeking an IT Technician within the Digital Workplace with placement in Norrköping Are you passionate about user-centric services and want to work together with the business to develop user-friendly, secure, and stable solutions? Then this role might be for you! Responsibilities We are looking for an IT Technician to work in the Digital Meeting Services area. The work involves working with hardware and software within meeting and AV technology. As part of the role, you will manage operations and troubleshooting of existing platforms and related clients, develop and implement new solutions, participate in projects and assignments as an expert in the field, and monitor developments in your area of responsibility. We are a third-line support group that handles errors and issues that our first and second-line support cannot resolve. Who are you? We are looking for someone who has… At least 3 years of experience troubleshooting PCs, laptops and their accessories such as headsets, audio equipment, and video equipment Several years of experience working with meeting technology and AV technology, both hardware and software Several years of experience working with management tools for meeting technology Experience working with Windows 11 Ability to express yourself well in speech and writing in Swedish and English It is a merit if you have… Experience with Pexip ERM/MVIDIAS Experience working with on-premise meeting solutions Experience working with Pexip Infinity Certification in the Digital Meeting Services field We will place great emphasis on your personal qualities. We are looking for someone who enjoys collaborating closely with colleagues and users, and who naturally builds good relationships both internally and externally. You are service-oriented and always strive to deliver smooth and high-quality solutions, whether it concerns hardware, software, or mobility. As a self-directed IT Technician, you take your own initiative to drive the work forward, identify opportunities for improvement, and implement new solutions. You are solution-oriented and handle technical challenges efficiently, while remaining stable and stress-resilient, which allows you to work on multiple tasks and complex situations without losing focus. With your commitment and proactivity, you become a valuable resource on the team and contribute to ensuring that our platforms and clients function optimally. Why should you choose the Swedish Maritime Administration? The Swedish Maritime Administration is a service-producing state-owned enterprise within the transport sector. Our work environment is unique and our mission is unique – Sweden's most beautiful workplace. Our mission is to develop transport and shipping in line with decisions made by Parliament and the Government. Our business idea is to offer efficient sea routes, modern services, and maritime partnerships for growth, competitiveness, and sustainable development. The Swedish Maritime Administration offers a pleasant work environment with good opportunities to balance work and personal life; for example, there may be an opportunity for an individual agreement about remote work a few days per week. We have a clear identity and a strong brand. We are a development-focused organization and constantly work to develop our employees and maintain our satisfied customers. If we are the right organization for you, it is self-evident that you act in a professional, open, and committed manner. Our work is based on state values, we also actively work for equality, diversity, and inclusion and consider it self-evident that you share our views. How and when? This recruitment concerns a permanent employment position expected to be filled as soon as possible. The Swedish Maritime Administration may apply a six-month probationary period. The position may involve wartime placement at the Swedish Maritime Administration. For this position, individual salary setting is applied. The position may require Swedish citizenship. Security clearance with background check may be conducted before an employment offer. Information: Manager Maria Jideström, 010-4786386 or [email protected] Trade union representatives: Saco-S Patrik Wikand, OFR/ST Carl Cremonese, Seko Ib Bergström, all can be reached via our switchboard 0771–630000. Application: Submit your application no later than September 20, 2026. Diary number: 26-05348 The Swedish Maritime Administration makes continuous and active choices regarding exposure and recruitment support in each recruitment. We therefore decline direct contact from advertising sales companies, staffing agencies, and recruitment firms.