Are you a service-oriented problem solver with an interest in IT and technology? We are now looking for an IT support technician for an assignment with one of our customers in Skövde, where you will have the opportunity to work in a varied and developing IT environment together with knowledgeable colleagues!
In this role, you will be an important part of the daily IT operations and work closely with users to ensure that their IT equipment and software run smoothly and efficiently!
Working as an IT Support Technician
As an IT support technician, you will provide technical support and assistance to the organization's users. Issues are handled through multiple contact channels, such as phone, email, chat, and remote connection. The work tasks are varied and give you the opportunity to work broadly within IT support while developing your technical expertise.
You will support users in their daily work, troubleshoot technical problems, and contribute to creating a stable and well-functioning IT environment.
Examples of Work Tasks
Provide user support via phone, email, chat, and remote support
Troubleshoot and resolve problems related to computers, peripherals, applications, and user accounts
Manage issues, accounts, and permissions in ticketing systems
Install, update, and configure software and client environments
Work with administration in Microsoft 365 and other internal systems
Guide and support users in a pedagogical and service-oriented manner
Who We Are Looking For
We are looking for someone who has a genuine interest in IT and enjoys working in a role where service and collaboration are in focus. You are communicative, solution-oriented, and find it easy to familiarize yourself with new environments and systems.
We would like you to have:
Relevant education or experience within IT support or a similar role
Basic knowledge of computers, operating systems, applications, and peripherals
Experience with ticketing systems
Very good knowledge of Swedish and English, both spoken and written
About Experis
Experis is a leading global consulting firm in IT/Tech with over 600 consultants on assignments in Sweden and 22,000 consultants around the world. Through Experis, you get access to a wide variety of exciting assignments with our interesting customers in both the private and public sectors.
At Experis, you get a personal consultant manager and continuous professional development so you can stay up to date with new technology. Experis, which is part of ManpowerGroup, has long-term sustainability efforts (Working to change the world - ESG strategy) with the aim of helping to address the skills shortage of, among other things, IT resources.
We at Experis are a values-driven company, and everything we do is guided by our values of People, Knowledge, and Innovation.
People | We include and welcome everyone regardless of role, function, or responsibility. We value competence and have confidence that individuals take responsibility and deliver within the scope of their role. We are unpretentious, and our work environment is built on openness and trust.
Knowledge | We have a "growth mindset" and stay relevant in the market by continuously advancing and raising our own competence, our consultants', and our solutions/offerings.
Innovation | We dare to try new things and fail. That takes courage. We have an outside-in focus and constantly work with value-creating activities for our target audiences.
Practical Information
Location: Skövde.
Scope: The assignments we currently have are full-time.
Start Date: By agreement.
At Manpower, Experis, and Jefferson Wells, we value a safe and transparent recruitment process. We will never ask you for payment, bank details, or other sensitive personal information in connection with a job application or recruitment. If you receive suspected messages claiming to be from us, we ask you to contact us at [email protected].