Enforcement Officer

Kronofogdemyndigheten · Vollzeit

Kristianstad, Kristianstad, Schweden

A job that truly matters! At Kronofogden, you contribute to a well-functioning society for both the public and businesses. About the job As an enforcement officer, you primarily work with deciding on appropriate measures to regulate debts. To prevent people from falling into severe debt, contact with customers, employers, and other authorities becomes an important part of your work. Your role is to be the neutral party that helps both those who haven't been paid and those who need to pay. You investigate assets, make decisions about appropriate enforcement measures of varying scope and complexity. This involves analyzing and assessing different types of documentation. You request supplementary information via phone, email, and letter in contact with various parties. Based on laws and regulations, you assess the documentation and make decisions. The cases you handle require legal certainty, speed, and efficiency while maintaining quality. You will undergo an internal six-month training program where practice alternates with theory, and you will also have a mentor who supports you initially. The training includes law, customer service, and communication techniques, among other things. You will be part of a section that collectively is responsible for results, planning, and work distribution. Everyone who works at Kronofogden contributes to efforts against crime. Your work tasks include identifying and preventing criminal attempts and reporting suspected crimes to other authorities. As an enforcement officer, you might, for example, alert other authorities if a person is receiving benefits on incorrect grounds. This could result in you helping to stop incorrect welfare payments. About you As an employee at Kronofogden, you are expected to live up to our employee policy. Kronofogden's Employee Policy You take initiative, are engaged, and take responsibility for reaching goals. You contribute to business development and help your colleagues succeed. You treat others with respect and kindness, listen actively, and show a positive attitude. You work results-oriented, show initiative, and work focused on what needs to be achieved. You are stable and trustworthy in meeting people in difficult situations. You communicate easily and are pedagogical in your interactions with customers. You have analytical skills that mean you see connections and find the most effective solution. You adapt to circumstances and changes that occur. Your qualifications: high school diploma 1 year of work experience in administrative or case handling work within the past three years good ability to express yourself in speech and writing in Swedish It is desirable that you have current work experience from Kronofogden. It is also desirable if you have current and relevant work experience in case handling, investigation, or decision-making that affects individuals and businesses. About us Kronofogden is a state authority with an important mission. We work closely with people in difficult situations. We help those who haven't been paid and guide those who need to pay. We provide citizens and businesses with information and good service so they can make long-term and sustainable decisions. This requires knowledge, initiative, care, and courage. We contribute to a well-functioning society for both the public and businesses—a society where debts and other claims are established and collected in a legally certain manner. With us, you can count on challenging work assignments that are also developmentally beneficial for you. When you leave work at the end of the day, you can be sure that you have done something that truly matters—both for others and for yourself. Good to know The employment is permanent and begins with a six-month probationary period. You will be employed as an enforcement officer. Kronofogden offers the opportunity to work remotely by agreement with the employer. Working in the state means you follow the state's core values. Special requirements are also placed on judgment, security awareness, and compliance with applicable laws. We ask questions during the interview about any previous criminal activity and shortcomings in previous employment. For final candidates, these questions are also asked to references. We also obtain information about debts registered with Kronofogden, bankruptcy, and business bans. The information obtained will be considered in assessing your suitability for the position. Employment with us may involve placement in a security classification. A security clearance with record check according to the Security Protection Act (2018:585) may therefore be conducted before an employment decision is made. For some of our work tasks in security classification, Swedish citizenship is required. When you apply, please attach your CV. We do not use personal letters in our recruitment process, so you should not include one in your application. Get to know us better by visiting our website and following us on LinkedIn. Kronofogden.se: Work with us Kronofogden on LinkedIn Welcome to submit your application by September 28, 2026 We collaborate with Skatteverket in our recruitment, which means that Skatteverket's HR department will handle your application. Kronofogden uses the state's framework agreement for job advertising services. We therefore politely decline calls from job placement agencies or sales representatives.