Guest Relations Executive

AGAGA s.r.o. · Vollzeit

Praha, Tschechische Republik

What Your Workday Will Look Like: • You'll be the first smile a guest sees. • You'll welcome guests, escort them to their room, and show them why our hotel is better than their living room. • You'll take care of VIP guests so they feel like you've known them personally for years. • You'll resolve wishes, questions, and minor crises before a guest even gets to ask "can I ask you something?" • You'll recommend the best restaurants, hunt down tickets, plan excursions, and save guests' evenings like a professional magician. • You'll ensure the lobby always looks perfect. • You'll communicate with colleagues and enter information into systems. • Daily 12-hour shifts What Our New Team Member Should Have: • Experience in the same position is a plus. • A smile. • Knowledge of Czech and English. • Good communication skills. • Pleasant and professional demeanor. • Customer focus and a proactive approach. What You Can Look Forward to: • An excellent team where we genuinely care about people and support them. • Support for career growth and skill development. • Free online language courses. • Free online training on various topics. • Free meals in the company cafeteria. • Pension contribution (up to 1,000 Kč after 6 months of employment). • Multisport card contribution (after probation period). • Great discounts when traveling at all hotels in the Minor Hotels network. • 30% discount on F&B services with us and in the network. • Excellent transportation accessibility - Prague Metro Line C Main Station and other great benefits, such as referral bonus for recommending a new colleague, birthday gift, parties, and other exciting perks.