Insurance Administrator at Kammarkollegiet's Insurance Department

Kammarkollegiet · Vollzeit

Karlstad, Schweden

Insurance Administrator at Kammarkollegiet's Insurance Department Would you like to contribute to developing our insurance management and work with engaged colleagues to ensure that contracts and orders are handled with high quality and excellent service? Do you have a university degree in social sciences and experience with service and customer contact? Then you might be the person we're looking for! Kammarkollegiet functions as capital manager, insurance company, procurement officer, and legal firm for the state administration. Among our many assignments from parliament and government is insuring state operations. Kammarkollegiet's insurance department serves as the state's insurance company where we work with risk management and claims settlement for state authorities and foundations. Our operations cover insurance areas for persons, travel, operations, and vehicles, totaling approximately 30 different insurance products. Kammarkollegiet's insurance department has approximately 45 employees, organized in three units and a staff office. We have a new activity-based office in central Karlstad. Comprehensive digitalization of the entire operation is underway, involving changes to our internal work processes and development of e-services for our customers. We are now seeking an insurance administrator for the administrative unit where you, together with five colleagues, will be the contact point for our insured organizations and work with managing orders and administering our insurance contracts. Job Description The position involves responsibility for insurance contracts, handling insurance orders, answering questions, and ensuring that our information is kept up to date. It also involves inputting and updating data in registers, etc. You work entirely digitally. There is a wide range of issues with varying volumes of incoming work. As an insurance administrator, you work with all of our approximately 30 insurance products regarding renewal and new underwriting of insurance contracts. You answer questions and provide advice to our customers, who mainly consist of other authorities and public organizations. The work involves substantial customer contact, which requires you to be service-oriented, communicative, and able to build trusting relationships. Are you our new colleague? We are looking for someone who has: A university degree, preferably in a social science area such as political science, sociology, law, or equivalent that Kammarkollegiet considers relevant for the position. Work experience with service-oriented tasks and is comfortable handling orders and applications in a workflow with extensive customer contact. Experience working in various business systems and excellent knowledge of the Office package Very good written communication skills and experience working with formal written correspondence Good knowledge of English If you have experience with contract management, for example in the insurance field, this is advantageous for the position. Experience working in the public sector is also advantageous. As a person, you are driven, thorough, and quality-conscious with a focus on delivering on time. You have excellent collaboration skills and enjoy working together with colleagues, but also have the ability to work independently to solve shared tasks. It is important that you have a positive approach in contacts and communication. You find it easy to analyze data and see opportunities for improvement. We place great importance on your personal qualities. More Information Start date by agreement. The employment is permanent and begins with a six-month probationary period. Kammarkollegiet strives for diversity and values the qualities it brings to the operation. We focus on competence and welcome all applicants regardless of gender, gender identity and expression, ethnic and social background, religion or other belief, functional ability, sexual orientation, and age. Application In this recruitment, we do not want you to submit a personal letter. To make a fair and equivalent assessment of you as an applicant, we instead use selection questions. We therefore ask you to answer the questions as thoroughly as possible so that we can determine how well you match the requested competence. Welcome to submit your application by October 2, 2026. Contact Persons If you have questions about the position, you are welcome to contact Christina Jarnemo, head of the Administrative Unit, at [email protected] If you have questions about the recruitment process, you are welcome to contact HR Specialist Sara Altun at [email protected] Our trade union representatives can be reached via their respective email addresses: [email protected] and [email protected] Other In connection with our recruitment work, we have made decisions regarding recruitment channels and marketing. We do not welcome contact from media sales representatives, recruitment websites, and similar. Kammarkollegiet is a state authority under the Ministry of Finance. We have approximately 370 employees working on assignments within law, administration, economics, insurance, and capital management. Our broad operations serve other authorities as well as private individuals, companies, associations, and foundations. We have offices in Stockholm, Karlstad, and Härnösand and since 1539 have held a central role in Swedish state administration.