Job Description
Klimatime sells and installs heat pumps, AC, and climate products to homeowners in Sweden, Norway, and the EU. We have around 8 people internally and work with a network of about forty installers. We're growing rapidly, and our administration is growing with us.
What You'll Do
Your responsibilities involve orders, invoices, and payments:
- Order handling and procurement of deliveries to customers and installers
- Invoice inquiries from customers, suppliers, and installers
- ROT matters - denied payments, rejections from Skatteverket, supplementary invoices
- Disputed invoices: Follow up and close them
- Correction of supplier and installer invoices
- Receipt handling, activation, and adjustment of customer payments
- Invoicing of additional services to end customers
- Marking and tracking orders in our installation system
- Simple updates to our online stores, such as delivery times and stock levels
- Answering phones for orders/accounting
Who We Think You Are
You like order. You build routines, maintain them, and get frustrated when things are left unhandled. You've worked with business administration or accounting administration before and recognize yourself in order, invoice, and payment flows.
You're outgoing and find it easy to make a phone call instead of sending an email. And you can stand your ground. Part of the job is driving disputed invoices and incorrect supplier invoices to resolution, which may require you to be both pleasant and steadfast.
You thrive in a fast-paced environment at a growing company, and you want to be involved in shaping how things are done rather than maintaining something already established. You're thorough on principle, not because someone's checking up on you. And you bring good energy to a small but growing team.
How We Work
We invest heavily in streamlining our processes. We use AI in daily work and to build our own systems, and we improve them constantly. The philosophy is simple: repetitive work should take as little time as possible, so more time goes to what's actually more enjoyable and customer-focused.
We give you the tools to find better ways to do your own job, and we give you the space to implement them. If you see something being done unnecessarily complicated, we want to hear about it and improve it.
Requirements
- At least 2 years of experience in business administration, accounting administration, order handling, or invoice management
- Fluent Swedish, spoken and written
- Comfortable juggling multiple tasks
- High school diploma
Meritorious
- Experience with claims management or disputed invoices
- Experience working with AI tools in daily work
- E-commerce or Shopify experience
- English
We Offer
- Full-time, permanent position
- Wellness allowance and excellent terms
- Newly renovated office on Drottninggatan in central Gothenburg, close to public transportation, with restaurants and everything else nearby
- A role you help shape and develop
- Great opportunities to grow and broaden yourself at a growing company
- Short decision-making paths. You sit close to the CEO and management team.
Selection takes place on an ongoing basis.