Family Care Secretary for Contact Person in Visits Project – Umgåsen

Malmö kommun · Vollzeit

Kalendegatan 1, Malmö, Schweden

Ref: 20262057 Since September 2025, Umgåsen has been running the project "Contact Person in Visits," a three-year development initiative aimed at creating an accessible and clear intervention for children's visits through contact persons assigned by social services. The project is staffed by two family care secretaries working closely with a section manager. As one of our employees will be on parental leave, we are now seeking a new colleague for the team. The project aims to: Relieve the foster care and investigation sections Increase case throughput at Umgåsen Provide contact persons with better support and guidance in their role Broaden the range of services for children and families in Malmö Responsibilities As a family care secretary in the Contact Person in Visits project, you will be responsible for: Recruiting, investigating, and coaching contact persons who work with children's visits Providing individual and group coaching to contact persons Following up and documenting in the child's file Contributing to the development of procedures, quality, and working methods within the project Working closely with your colleague, the section manager, and other colleagues within Umgåsen's operations Collaborating with the child's social worker, foster family, and parents Presenting and informing about the project both within Malmö and to external stakeholders What We Offer At Umgåsen, you will have the opportunity to be part of a small and dedicated team where your contribution makes a difference and where we work with a focus on the child's best interests. The role also offers you the opportunity to participate in service development and help establish a new and important intervention within social services. You will also be offered continuous coaching and professional development, as well as flexible working hours. Qualifications We are looking for someone with a degree in Social Work, experience with investigation work in social services, and at least one year of experience in social work with families with children aged 1–12 years. Meritorious: Experience with visit support Experience supporting, guiding, and coaching contractors or others in work-related situations Experience investigating and/or coaching contact persons Experience working with documentation in Lifecare Experience working in project form To thrive at Umgåsen, we want you to have experience working in a team, good collaboration skills, and a responsive approach to your colleagues. You have strong abilities to drive processes and create structure in development-focused work, as well as the ability to take own initiatives and work independently. You adapt well to changing circumstances at work and have the ability to adjust to situations as needed. You are also comfortable speaking to groups and have a commitment to children's needs and their right to secure relationships. About the Workplace Umgåsen is part of the IFO Services division and is part of Malmö's support for children and parents in cases of separation or placement. Here, safe and child-appropriate forms of visits are offered—either at our visit facility or at other locations such as the home or public spaces. The operation works on behalf of social services and aims to create safety, continuity, and structure in children's visits with their parents or other relatives. At Sweden's largest employment and social services administration, 2,900 employees work every day to strengthen Malmö residents. Together with Malmö residents, we want to increase opportunities for self-sufficiency, reduce homelessness, contribute to children and young people having good living conditions, and work to ensure that newly arrived immigrants have good conditions. It is important and rewarding work, but far from simple. Apply for a job with us; you will make a difference. Malmö's operations are organized into 14 administrations. Our common mission is to create welfare and sustainable societal development. Together with Malmö residents, we develop an even better city to live, work, and be in; diversity, life experience, and talents make Malmö a smart city in the heart of Europe. The world's knowledge is here. Read about Malmö as an employer at http://www.malmo.se/jobb We warmly welcome your application! Job Information Number of positions: 1 Employment type: Temporary position, one year Scope: Full-time Start date: By agreement Other Information Interviews will take place during weeks 42 and 43. Please note that Malmö has removed the personal letter from the application process and replaced it with selection questions for a more inclusive recruitment process and an efficient candidate experience. Your answers will be an important part of our selection work. Keep in mind that your answers should be supported and confirmed in your CV. Applicants invited for interview must present their diploma from the requested education at the interview. Applicants offered employment are required to provide an extract from the criminal record register and a valid ID (passport or national ID card). Malmö strives for employees to represent the diversity that exists in our city. We therefore welcome applicants who can help us as an employer meet the needs of Malmö residents.