Elgiganten is Sweden's leading retailer of home electronics, appliances and kitchens. Today we have nearly 3,400 employees and a total of 167 Phonehouse stores and warehouses throughout the country. As an employee at Elgiganten, you are part of something much larger, and our operations consist of several important functions such as warehouses, stores, e-commerce, Nordic central warehouse and customer service. Join us and be part of our success!
Do you enjoy creating great customer experiences and like helping people? Then you might be the person we're looking for for our team!
Working at Elgiganten is fun, developmental and varied. It's not just our shared interest in technology that brings us together. Here you'll meet engaged people with a genuine desire to help others find the right solutions.
In this role, you'll have the opportunity to make a difference in every customer interaction and contribute to customers' experience of Elgiganten.
Your role as Service Advisor
As a Service Advisor, you work within Operations, which covers checkout, warehouse, support and merchandising.
It's a varied role where you work with multiple different tasks and contribute to creating a smooth and positive experience for our customers. You are an important part of the business and help ensure that customers receive the service and support they need.
The tasks include payments, service offerings, product logistics and warranty cases. You also help customers find the right solutions and ensure that their visit to us is as simple and positive as possible.
By contributing to an efficient purchasing experience and satisfied customers, you help the team reach its goals. The role also involves handling various types of questions and challenges in daily operations, where your service mindset and problem-solving skills will be well utilized.
You will gain knowledge within all areas of Operations, which gives you both variety and the opportunity to develop in several areas.
Who are you?
We believe that your personal qualities and motivation are more important than knowing everything from the start. Curiosity, willingness to learn and commitment are just as important as previous experience. You enjoy meeting people, building trust and helping customers in a professional and solution-oriented way. You are motivated by developing, collaborating with others and helping the team reach its goals.
We'd like to see that you
Focus on the customer and want to give every visitor personal service
Have a genuine sense of service and enjoy working with people
Find it easy to learn new things and want to continue developing
Are engaged, responsible and bring a positive attitude to your daily work
Appreciate order and structure and like creating organization
An interest in the products and services we offer is an advantage, but it is not a requirement. During your onboarding you will receive the training and tools you need to succeed in the role.
Who are we?
Our culture is important to us and our values permeate everything we do. We believe that different experiences and perspectives make us stronger. What unites us are our shared values: Win Together, Play Together, Grow Together and Different Together.
At Elgiganten, we believe that our differences make us stronger. Here work people who care about both our customers and each other. We are engaged, helpful and work together to create satisfied customers and good results. With us there is room to develop, take responsibility and contribute your own ideas.
Development with us
Our goal is to be the industry's best employer. We believe we achieve this through good leadership that creates engagement, joy of work and opportunities for our employees to grow. We invest in development through internal training in areas including product knowledge, customer interaction and leadership. Regardless of where you are in your career, there are opportunities to develop with us.
Elgiganten offers
Salary and pension according to agreement
Generous bonus agreement
Benefits within wellness and employee purchase
Internal training program for employees and leaders
Good development and career opportunities
Other information
Employment type: Temporary position
Scope: 75% (working hours include evenings and weekends)
Start date: By agreement
Application deadline: 2026-09-30
At Elgiganten we strive for diversity and therefore welcome all applicants, regardless of gender, age or ethnic background. Please note that we use tests and background checks as part of the recruitment process. We look forward to your application! Register your CV and apply for the position by clicking the link.