Finance Administrator – Water and Wastewater

Karlstads kommun · Vollzeit

Kontaktcenter Västra Torggatan 26, Karlstad, Schweden

Karlstadsregionens vatten starts operations on January 1, 2027. We are a municipal water and wastewater company owned by Forshaga, Hammarö, Karlstad and Kil. Our mission is to deliver drinking water, treat wastewater and manage stormwater in our four owner municipalities. We work for sustainable community development and a future with clean lakes and watercourses. We are Karlstadsregionens vatten – a new company that brings together the strength of four organizations to manage one of society's most important tasks: delivering crystal-clear drinking water, treating wastewater and managing rainwater. We do this every day of the year for over 120,000 people in our four owner municipalities Forshaga, Hammarö, Karlstad and Kil. We keep society functioning and make our customers' daily lives a little easier, but our mission is bigger than that. We lay the foundation for a sustainable future for both people and the environment. Join us on an exciting journey where we not only build something new together, but also create sustainable water and wastewater solutions for future generations. Here you'll have room to grow, make an impact and contribute your ideas while doing work that truly matters to society. Description We are now looking for a finance administrator who wants to be part of building an efficient and operationally-focused finance function in a new organization from the start. You will be part of the finance unit together with six colleagues and work closely with the finance manager and other functions within finance and customer service. Together you will be responsible for the company's accounts receivable, water and wastewater billing and finance administration processes. As a finance administrator, you will have an important role in customer contact and are responsible for ensuring that invoicing, customer data and payment flows are handled correctly and efficiently. Here you'll have the opportunity to combine finance administration and customer service with the development of routines and working methods in an organization in an exciting setup phase. Work Tasks As a finance administrator, you and your colleagues are responsible for the company's accounts receivable and water and wastewater billing. You ensure that invoicing, payments and customer data are handled correctly while providing professional service to customers and property owners in our owner municipalities. In this role you work with ongoing invoicing, payment follow-up and handling of customer matters related to billing, subscriptions and water consumption. You collaborate closely with customer service and other functions within the finance unit to ensure efficient processes and high quality in service delivery. Your work tasks include, among other things: handle and quality assure billing of water and wastewater charges perform register maintenance and update of customer data handle payments, reminders and collection matters administer direct debit, e-invoices and other payment solutions register and follow up ownership changes, address changes and subscription changes administer meter readings and manage data from digital water meters answer customer questions via phone and email in collaboration with customer service carry out reconciliations of accounts receivable together with the finance unit's accounting function contribute to the development and improvement of routines and administrative processes within the billing area Qualifications We are looking for someone with upper secondary education in economics, administration or other education that the employer considers equivalent. You have experience in finance administration and customer contacts and are accustomed to working in administrative systems. To succeed in this role, we see that you work carefully and in a structured manner and have a good ability to handle multiple tasks in parallel. You express yourself well in Swedish both orally and in writing and enjoy a service-oriented role with many customer touchpoints. It is an advantage if you have: experience with EDP Future experience with water and wastewater billing experience with municipal invoicing or accounts receivable experience working in public operations or municipal companies Personal Qualities We place great emphasis on your personal qualities. Since you will be working in a small team, it is important that you have good teamwork skills and an unpretentious approach. You enjoy customer contact, take responsibility for your tasks and actively contribute to creating efficient working methods and good relationships both internally and externally. Do you want to be our third pillar in the billing team? Welcome with your application! What We Offer Information about salary levels can be found here (select "See salary statistics"). This recruitment concerns AID code 152011. When you apply for a job with us, you will be asked to submit your CV and answer a number of questions where we ask you to describe your skills in the requested area. This means you should not attach a cover letter as part of your application.