Collections Analyst

Carrier Refrigeration Operation Czech Republic s.r.o. · Vollzeit

Praha, Tschechische Republik

(Praha) Send applications to: Nikolai Nepomniashchii, e-mail: [email protected] • Manage assigned customer account portfolio and actively execute collections activities. • Contact customers via phone, email, and online meetings to ensure timely payment of outstanding invoices. • Monitor and manage overdue accounts, including ensuring appropriate follow-up actions. • Review and analyze aging reports to identify collection priorities and potential risks. • Record and manage customer payment commitments and payment plan agreements. • Investigate reasons for payment delays and collaborate with customers to resolve issues. • Work with Sales, Customer Service, Credit, and Finance teams to remove barriers to successful collections. • Prepare regular reports on overdue receivables, collection performance, aging trends, and bad debt risk. • Support processes for bad debt review, write-offs, and escalation of collection cases as needed. • Maintain accurate documentation of collection activities, customer communications, disputes, and payment plans in internal company systems. • Participate in monthly Accounts Receivable close activities and collection reporting. • Support continuous improvement initiatives aimed at reducing overdue receivables and increasing collection efficiency. • Comply with company policies, internal control mechanisms, and financial processes. Benefits: • Meal vouchers - 150 Kč/day (employer contribution 82 Kč) • Multisport card • Annual vacation benefit (Flexi pass - vouchers) of 1,000 Kč per month (2,000 Kč in December) • Monthly contribution toward pension or life insurance or healthcare of 2,000 Kč (after 3 months of employment) • 5 weeks of vacation, which is 1 week in addition to statutory vacation entitlement under Czech labor law • 5 days of personal time off