Are You Our New Customer Support Specialist?

TopWork Sverige AB · Vollzeit

Gnosjö, Schweden

TopWork is an authorized staffing and recruitment company. Our clients operate in industries such as manufacturing, warehousing, logistics, construction, and administration. We are your trusted, professional partner whether you are seeking new employees or new challenges. TopWork - we match the right employees with the right employers and workplaces. Customer Support – become a vital part of a growing industrial company We are now seeking a dedicated customer support specialist for an established and expanding industrial company in Gnosjö. Here you will have a varied role where customer contact, planning, and problem-solving are at the center. You will be an important link between customers, suppliers, and internal operations – and have the opportunity to influence the daily flow from order to delivery. About the Role We are looking for someone who thrives when things are happening and enjoys juggling multiple tasks at once. You will work with, among other things: Order registration and order management Planning and follow-up Procurement and coordination Ongoing customer contact and customer support Handling discrepancies and problem-solving Ensuring a smooth flow for your customers This is a role for someone who values responsibility, structure, and close collaboration – while also enjoying building long-term relationships. What We're Looking For You have experience in customer support, planning, or similar work, preferably from a manufacturing company. You are experienced in business systems and have strong IT skills. Experience with MPS and systems such as Pyramid is a plus. As a person, you are communicative, service-oriented, and solution-focused. You excel at building strong relationships and can see the big picture even when the pace is high. You collaborate without ego and take responsibility for getting things done. You are fluent in Swedish and English, both spoken and written. Does This Sound Like Your Next Step? Here you will have the chance to take on an important role in an organization where your contribution makes a difference every day. Are you ready for the next challenge? We would love to hear from you! The position begins with TopWork with the goal of the candidate later transitioning to employment with the client. As a consultant with TopWork, you will have a consultant manager who supports you in your assignment with the client. We provide you with advice and recommendations on how you can develop in your work.