Application Specialist - Dynamics 365 Field Service Developer

Swegon Operations Aktiebolag · Vollzeit

J A Wettergrens gata 7, Västra Frölunda, Schweden

Swegon is building a global Microsoft Dynamics 365 Customer Engagement platform to strengthen our customer-centric digital capabilities. The solution is already deployed in multiple countries and is continuously expanding. We are looking for a Dynamics 365 Developer, Application Specialist with focus on Field Service to join our growing software team. You will play a key role in turning business needs into scalable, high-quality solutions and help bring technologies like AI, IoT, and automation into real-world use. Our ambition is clear: to become a global leader in software for indoor climate solutions. You will work closely with: Product Owners Solution Architects Developers Business stakeholders …and contribute to shaping how Swegon works globally. Key Responsibilities Develop and customize Dynamics 365 CE (primarily Field Service) Design and implement integrations with other systems Support and improve global deployments Collaborate closely with product and architecture teams Drive continuous improvements in development processes Provide user support via ticketing tools Ensure high-quality UX and intuitive solutions We are looking for someone who: Has 5+ years of experience with Dynamics 365 CE development Has a strong interest in technology and digital transformation Is comfortable working in an agile environment Communicates effectively with both technical and business teams Technical Skills (Relevant Experience) Dynamics 365 CE (customization, plugins, workflows) Power Automate Integration patterns Meritorious qualifications include experience within the Field Service domain, such as service workflows, technician management, and scheduling. Experience with ERP and CRM integrations is also highly valued, as well as strong knowledge of Azure and Azure DevOps. Experience with IoT integrations is considered a significant advantage, along with prior work with Dynamics Field Service in a large multinational organization. A basic understanding of Power BI is also desirable. We offer: A key role in a global digital transformation High degree of influence and ownership Modern tech stack and forward-leaning architecture A collaborative and supportive culture Strong focus on work-life balance Clear alignment with our values: Customer Empathy, Trust, Commitment At Swegon, we work towards creating the world's best indoor climate that promotes people's well-being - 'feel good inside.' We have ambitious goals in our sustainability efforts, aiming to offer the most energy-efficient products, promote equality, and become CO2 neutral, while maintaining transparency in our operations. We provide exciting challenges in a global environment with competent colleagues and a culture defined by our values: