For a longer consulting assignment, we are now seeking a thorough and service-oriented administrator with experience in customer-facing administration. If you have previously worked in pension, insurance, bank, or other financial operations, that is a significant advantage.
Start: October 2026
Duration: Through December 2027
Scope: Full-time
Location: Stockholm, with some possibility for hybrid work
About the assignmentYou will become part of an operation that works with pension and insurance solutions for employers. The role is operational and administrative with many ongoing cases and contact points.
An important part of the assignment is ensuring that information is registered correctly, that cases are handled within the proper timeframe, and that employer customers receive professional and service-oriented treatment.
Examples of work tasksYou will work with administration for new employers and their pension and insurance solutions, handle changes in customer information, and follow up on discrepancies and cases that need investigation.
The role also involves:
Handling incoming administrative cases and larger case flows
Monitoring shared mailboxes and ensuring that cases are forwarded appropriately
Maintaining ongoing contact with employer customers via phone and email
Registering and quality-assuring information in various systems
Supporting colleagues and other internal contacts with administrative matters.
We are looking for youYou have at least 2-3 years of experience with administrative work and are accustomed to a role where thoroughness, pace, and service need to work together. You have experience with customer contact via both phone and email and feel comfortable managing multiple parallel cases.
You also need to have good system proficiency, be able to work in several administrative systems simultaneously, and have strong knowledge especially in Outlook, Excel, and Word. Very good Swedish in speech and writing is a requirement.
It is advantageous if you have previously worked with occupational pension, life insurance, collectively agreed insurance, or other administration within banking and insurance. Experience working with corporate or employer customers is also valuable.
As a personWe believe you are structured, responsible, and enjoy creating order even when case volumes are high. You are service-oriented, thorough, and solution-focused and thrive in a role where administration is combined with ongoing contact with both customers and colleagues.
Interested?
Please send in your application as soon as possible. Selection and presentation of candidates is ongoing.
We are happy to answer questions
For questions about the position, contact Andreas Alexander 073-648 16 23. We conduct interviews on an ongoing basis, so we warmly welcome your application as soon as possible. Unfortunately, we do not have the ability to accept applications via email. Don't forget to follow our LinkedIn to learn about exciting assignments and career opportunities – click here to follow.
We look forward to your application!
Keywords: administration, bank, finance, insurance